【Feature Introduction】Set reception hours and out-of-hours announcements to match your company.

Can be set in 15-minute increments between 9 AM and 7 PM on weekdays. Messages to be played outside of these hours can also be specified.

When introducing a telephone answering service, you may be concerned about "what hours they will be available" and "what happens to calls outside of those hours." The operator's service hours for 'fondesk' are from 9:00 AM to 7:00 PM on weekdays. Within this range, you can set the reception hours in 15-minute increments. The settings can be changed anytime from your personal page and will be immediately reflected in the operator's response. The voice message played during off-hours or when calls are rejected can be specified using either a written script or audio data. Please note that there is no live support during nighttime, early morning, or on holidays. If you require 24/7 automated responses, please consider our sister service, "fondesk IVR." 【What can be set】 ■ Set reception hours in 15-minute increments within the range of 9:00 AM to 7:00 PM on weekdays ■ Specify the voice message to be played during off-hours or when calls are rejected ■ Change the company name or service name announced at the start of the call ■ All settings can be completed online from your personal page *For more details, please refer to the related links or feel free to contact us.

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