Call handling that doesn't interrupt dispatch and warehouse operations for the logistics and transportation industry.
Release the site from the ringing phone. You can check the content of the received call via chat or email.
While handling vehicle dispatch and warehouse operations, the phone keeps ringing. If you stop working every time it rings, progress will stall, but you can't just ignore it—this is a common concern in logistics. 'fondesk' is a telephone answering service that acts as the first point of contact for company and office calls. By simply forwarding your main phone line to fondesk, our operators will respond on behalf of your company and notify you of the details via chat or email. Notifications will arrive through tools you already use, such as Slack, Chatwork, or LINE WORKS, so there's no need to learn a new system. With over 6,200 paid implementations and a 99% retention rate, we provide stable quality backed by more than 18 million received calls. [Concerns] ■ Calls interrupt work and vehicle dispatch arrangements, causing delays. ■ There are many sales calls, making it time-consuming to identify necessary communications. ■ The number of people who can handle calls is limited, concentrating the burden on specific employees. *For more details, please refer to the related links or feel free to contact us.
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