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We would like to introduce a case study of implementing inside sales at DMM, Inc., which provides automation tools for LINE official accounts. The company's flagship product, "DMM Chat Boost for EC," originally implemented "HubSpot" as a CRM, but decided to transition to "Salesforce" for more advanced data analysis to strengthen its sales organization. After the implementation, we received feedback expressing confidence in the advice received regarding the process of "increasing the engagement level of leads that have not yet progressed to negotiations and handing them over to inside sales to secure appointments." [Case Overview] ■Challenges - Wanted to improve the accuracy of data analysis - Needed to integrate multiple product CRMs ■Results - Progressing smoothly without significant delays from the schedule *For more details, please refer to the related links or feel free to contact us.
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Our company supports the entire process from strategy to execution as a professional in inside sales, in order to acquire high-quality business negotiations. We provide a flexible and reproducible support system tailored to the products and organization, maximizing the number of business negotiations that lead to orders. Through a wide range of support methods such as lead management to prevent lead leakage, follow-up on lost opportunities, site visit detection, scenario email creation, cross-selling, upselling, and dashboard creation, we contribute to revenue growth.
