[Incorporation Guide] Increase Results through Collaboration with Outside Sales

basic information

To select high-probability leads, inside sales reduce the wasted time and preparation for outside sales, leading to an increase in the number of orders even if the number of visits decreases. Since customer information is completely shared between the two departments, customers are freed from the stress of repeating the same explanations, improving the quality of the customer experience. By establishing a collaborative system, the entire process from lead acquisition to order placement is managed with data, significantly enhancing the accuracy of sales forecasts. As inside sales accumulate know-how in lead nurturing, the organization's pipeline becomes consistently robust, supporting sustainable growth. With smoother interdepartmental collaboration, the stress on sales representatives decreases, making it easier to achieve goals, which boosts the overall morale of the team. Outside sales can focus on core business negotiations, increasing their expertise and leading to a rise in the average order value. **Strengths and Features** - Role division and collaboration rule design between inside and outside sales - Establishment of a real-time information sharing system utilizing SFA/CRM - Bottleneck analysis and improvement cycle establishment after the collaboration system is in place

Price information

Is your company's inside and outside sales working well together? 'PROBiZZ' is currently offering a free guide on how to dramatically improve results through collaboration between the two departments. We are sharing specific guidelines for increasing performance, including the golden ratio of role division and how to set up SLAs for successful collaboration. With this guide, let's transform your sales organization into a powerful team that collaborates across departments. Download the materials and simultaneously enhance the collaboration and results of your sales organization.

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Applications/Examples of results

- An IT company with a low order rate for deals set by inside sales and distrust between the two departments clarified the **lead handover criteria (SLA)** under the guidance of 'PROBiZZ' and implemented measures to share accuracy through SFA. As a result, outside sales were able to focus on high-accuracy deals, leading to a 15% improvement in order rates and enhanced collaboration quality. - A manufacturing company where outside sales were spending too much time on lead nurturing and unable to concentrate on deal activities executed measures with the support of 'PROBiZZ' to thoroughly conduct initial hearings and document submissions by inside sales. This reduced the preparation time for outside sales visits and improved the quality of proposals to customers, resulting in increased productivity. - A service company that was not sharing customer information between departments and was losing opportunities by approaching the same customers differently implemented measures under the guidance of 'PROBiZZ' to introduce a common SFA/CRM and establish a system for centralized management of all activity histories. As a result, customer interactions became consistent, leading to increased trust from customers and improved customer experience.