Comparison of Face-to-Face and Non-Face-to-Face Sales Processes Illustrated

basic information

We will reduce the waste of travel time and visit costs that occurred in face-to-face sales, dramatically improving the productivity of sales representatives. The entire sales process will be clearly illustrated, clarifying the division of roles within the organization and preventing coordination errors. By improving the quality of customer interactions, the rate of setting online meetings and transitioning to negotiations will increase, stabilizing the pipeline. We will eliminate the highly personalized sales processes, establishing a system that allows newcomers to acquire the skills necessary for non-face-to-face sales in a short period. By setting appropriate KPIs at each stage of the process and repeatedly making data-driven improvements, we can build a highly reproducible sales structure. Customers will no longer feel resistance to progressing negotiations non-face-to-face, allowing for more efficient approaches to a larger number of potential clients. 【Strengths and Features】 ■ Diagrammatic analysis know-how to identify waste in face-to-face and non-face-to-face processes ■ Support for redesigning non-face-to-face sales processes with a focus on customer experience ■ Sales standardization guidance to eliminate personalization and enhance productivity

Price information

Is there any waste in your company's face-to-face sales process that should be clarified through diagrams? "PROBiZZ" has published a diagrammatic document that thoroughly compares face-to-face and non-face-to-face sales processes to design an efficient non-face-to-face process. With this document, you can identify the bottlenecks that are lowering sales efficiency and find specific improvement measures. Let's transition to a non-face-to-face sales process that eliminates dependency on individuals and stabilize the overall sales of the organization. Download the document and acquire the secrets to reconstructing your process.

Delivery Time

Applications/Examples of results

- A service industry company that faced challenges with mobility costs and time implemented process comparison analysis using "PROBiZZ," resulting in a significant increase in the monthly number of visits per sales representative by reducing unnecessary face-to-face visits and designing a transition process to online business meetings. - An IT company whose sales process had become overly reliant on individual employees and required significant time for training new hires utilized "PROBiZZ" to standardize non-face-to-face sales processes, creating a system where anyone could conduct meetings of the same quality in a short period. This resulted in the early effectiveness of new hires and reduced training costs. - A manufacturing company that had introduced online tools but was not seeing results implemented measures with the support of "PROBiZZ" to improve KPIs and the quality of customer touchpoints at each phase of the non-face-to-face process. This established a data-driven PDCA cycle and improved the conversion rate of business meetings by 20%.