The Complete Guide to Sales Techniques: Reasons Why Non-Face-to-Face Sales Are Difficult and Countermeasures
We will introduce the challenges faced by non-face-to-face sales and specific solutions to overcome them.
**Benefits** - Simultaneously improve the quality and quantity of customer touchpoints - Achieve trust-building online that rivals face-to-face interactions - Standardize approaches to increase the conversion rate of business negotiations 'PROBiZZ' is designed to address the "barrier to contact" and "difficulty in building trust" that non-face-to-face sales often face. It systematizes the process from initial contact to acquiring business negotiations, providing a flow that makes it easier for anyone to achieve results. By linking scripts and talk logs, the optimal speaking method can be instantly selected based on the other party's reactions, eliminating individual dependency. Additionally, visualized data allows for accurate analysis and improvement of each representative's approach tendencies and results. By incorporating regular KPI reviews and a culture of hypothesis testing, the overall sales capability of the team can be enhanced. 'PROBiZZ' enables the creation of organizations that can achieve results even in a non-face-to-face era, guiding sales activities to the next phase.
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basic information
By introducing "PROBiZZ," it becomes possible to grasp the "emotional temperature of the counterpart," which is the biggest barrier in non-face-to-face sales. The visualization of the likelihood of business negotiations based on voice tone and conversation content clarifies the next actions. With a scenario-based approach, variations among responders can be minimized, providing a stable sales experience. Additionally, since project management and progress sharing are centralized, there are no oversights even when handling multiple projects simultaneously. The ability to measure the effectiveness of each initiative allows for a rapid PDCA cycle of the implemented content, which is a significant feature. As a result, challenges commonly faced in non-face-to-face sales, such as "inability to respond" and "lack of results," are resolved. 【Strengths and Features】 ■ Provides standardized scenarios specialized for non-face-to-face sales ■ Eliminates the individuality of sales skills through talk logs ■ Allows for the visualization and improvement of customer relationships in numerical terms
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To achieve results in non-face-to-face sales, a different design and approach from the traditional methods are required. At 'PROBiZZ', we systematize everything from improving contact rates to converting them into business negotiations, supporting the establishment of a foundation for non-face-to-face sales that allows anyone to consistently achieve results. Please take a look at the materials.
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Applications/Examples of results
- SDR representatives utilize "PROBiZZ" to select the optimal script for each target industry and conduct initial approaches to potential customers non-face-to-face. - All approach results are logged and analyzed, and scenarios are automatically improved based on responses, achieving a sales system without individual dependency. - Weekly KPI reviews are conducted using result data to clarify improvement points specific to non-face-to-face sales and quickly reflect them in the next actions.
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Engine Co., Ltd. offers the inside sales support service 'PROBiZZ' to structurally solve sales challenges for companies. Aiming to streamline the sales process and maximize results, customization tailored to corporate needs is possible. An experienced dedicated team handles everything from creating target lists to outreach and setting up business meetings. Through data-driven strategy design and KPI management, continuous improvement and reproducibility of results are achieved. Additionally, we support the visualization and analysis of sales activities by utilizing the latest tools and technologies. With a proven track record across various industries, we provide services backed by reliability and performance. Engine Co., Ltd. offers a new standard of sales support that realizes the "systematization" of sales and the "reproducibility" of results.