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  6. [Latest Trends Report] Reasons Why Non-Face-to-Face Sales Are Difficult and Countermeasures

[Latest Trends Report] Reasons Why Non-Face-to-Face Sales Are Difficult and Countermeasures

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last updated:Sep 19, 2025

エンジン
エンジン
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A thorough explanation of the success factors for evolving into a sales organization that achieves results without relying on face-to-face interactions.

**Benefits** - Achievable sales system that does not rely on face-to-face interactions - Maximizes results through customer understanding and touchpoint design - Supports improvement of negotiation rates and processes with data 'PROBiZZ' provides a system and support structure to maximize the results of non-face-to-face sales. In recent years, as online sales activities have become mainstream, the challenge of understanding the other party's emotional state has increased. 'PROBiZZ' visualizes customer behavior history and reactions, enabling approaches at the right timing and with the right content. In particular, it offers knowledge on how to convert negotiations through non-face-to-face channels such as email, phone, and web conferences. By eliminating individual reliance, the talk scripts and behavior pattern templates help build a sales system where anyone can achieve results. Furthermore, it allows for the setting of KPIs for each sales process, enabling the identification of bottlenecks and leading to improvements. This enhances the reproducibility of results and makes it possible to conduct sales activities that gain "trust" and "conviction" even without face-to-face interactions. The optimization of non-face-to-face sales that begins with 'PROBiZZ' strongly supports corporate growth and the strengthening of sales capabilities.

    Sales promotion and sales support softwareAd management and operationsSales Agent
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[Latest Trends Report] Reasons Why Non-Face-to-Face Sales Are Difficult and Countermeasures

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In non-face-to-face sales, where it is difficult to establish the atmosphere and build relationships, a solid system is necessary. 'PROBiZZ' suggests the optimal sales timing based on behavior logs and responses at each customer touchpoint. Additionally, by utilizing nurturing scenarios designed based on past successful cases, relationships can be gradually strengthened. Support for improving conversations using logs from phone calls and web meetings enables sales responses that are not dependent on individual characteristics. Furthermore, visualizing progress and changes in negotiation rates as KPIs helps identify and improve bottlenecks. It is possible to alleviate the anxieties and uncertainties that sales representatives individually face through data and knowledge. By eliminating the vague feelings often associated with non-face-to-face sales, a system can be established to systematically and scientifically build results. 'PROBiZZ' is a solution that provides the correct approach for achieving results in non-face-to-face sales. 【Strengths and Features】 ■ Process design and support specifically for non-face-to-face sales ■ Quantitative optimization of conversations and approaches ■ Nurturing design to increase negotiation rates

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"PROBiZZ" is a supportive service that helps improve the conversion rate of sales meetings and process enhancements in non-face-to-face sales. We offer flexible support options and pricing structures tailored to industry, size, and challenges, and we can respond in stages from initial implementation to full-scale operation. If you would like to check your budget or necessary features, please feel free to contact us via the document download or inquiry form.

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Applications/Examples of results

- A company that transitioned to non-face-to-face sales after COVID-19 struggled with its deal conversion rate but utilized 'PROBiZZ'. By analyzing logs of emails, phone calls, and web meetings, they improved the quality of their conversations, resulting in a 40% increase in deal rates within two months. - A long-established company that relied on face-to-face sales began to review its sales processes. By setting KPIs for non-face-to-face channels with 'PROBiZZ' and implementing an improvement cycle across the organization, their order rate stabilized. - In a company where younger sales members had significant anxiety, knowledge sharing and standardization were implemented using 'PROBiZZ'. They systematized the content of conversations and key points for customer understanding, reducing individual differences and improving retention rates.

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[PROBiZZ][Latest Trends Report] Reasons and Countermeasures for Difficulties in Non-Face-to-Face Sales_20250625_20

[PROBiZZ][Latest Trends Report] Reasons and Countermeasures for Difficulties in Non-Face-to-Face Sales_20250625_20

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"PROBiZZ" Overview Introduction Material - A Supportive Service that Maximizes Sales Results through Professional Inside Sales

"PROBiZZ" Overview Introduction Material - A Supportive Service that Maximizes Sales Results through Professional Inside Sales

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エンジン

エンジン

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Engine Co., Ltd. offers the inside sales support service 'PROBiZZ' to structurally solve sales challenges for companies. Aiming to streamline the sales process and maximize results, customization tailored to corporate needs is possible. An experienced dedicated team handles everything from creating target lists to outreach and setting up business meetings. Through data-driven strategy design and KPI management, continuous improvement and reproducibility of results are achieved. Additionally, we support the visualization and analysis of sales activities by utilizing the latest tools and technologies. With a proven track record across various industries, we provide services backed by reliability and performance. Engine Co., Ltd. offers a new standard of sales support that realizes the "systematization" of sales and the "reproducibility" of results.

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