The strength of 'PROBiZZ' in realizing the "systematization" of outsourced telemarketing that delivers results.
PROBiZZ" is a sales support service that combines the necessary design and execution capabilities to achieve results in outsourced telemarketing. Many outsourced services that fail to deliver results focus solely on "quantity," lacking in the quality of appointments and strategic design. In "PROBiZZ," we combine AI and human hypothesis design to build a list of high-potential leads. All calls are recorded, and through weekly analysis and improvement, we continuously enhance the quality of the conversation content. We prioritize "conversion rates and order rates" over the "number of appointments," managing execution with KPI design that is calculated backward from KGI. Support also includes accompanying sales meetings and providing feedback after appointments, optimizing the flow after securing appointments. The operational design prevents individualization and allows for the accumulation of sales know-how as an organization, which has been well-received by implementing companies. "PROBiZZ" offers a collaborative support system that transforms outsourced telemarketing into a "results-oriented sales structure.
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"PROBiZZ" is designed based on the idea that "structure," "strategy," and "improvement" are essential for the success of outsourced telemarketing. A system that only pursues the number of calls will hit a ceiling in results, so a logical design that is derived from KGI is important. We combine AI-driven target scoring with human industry hypotheses to carefully select high-probability approaches. Through call recording and analysis, we continuously optimize the order of the talk, vocabulary, and closing points. We also provide the ability to assess appointments that lead to business negotiations and offer feedback, which features support that delves into the "quality" of leads. Additionally, we have established a system that promotes improvement with a sense of speed through a weekly PDCA cycle rather than a monthly one. The evaluation system is linked to KGI, fostering a culture where operators act based on performance-oriented standards. "PROBiZZ" provides all the necessary components for outsourced telemarketing and offers sales support that generates continuous results. [Key Points] - A design and improvement system that yields results in outsourced telemarketing - KPI design focused on business negotiation and order rates - Continuous enhancement of quality through call analysis and team operations
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Company information
Engine Co., Ltd. offers the inside sales support service 'PROBiZZ' to structurally solve sales challenges for companies. Aiming to streamline the sales process and maximize results, customization tailored to corporate needs is possible. An experienced dedicated team handles everything from creating target lists to outreach and setting up business meetings. Through data-driven strategy design and KPI management, continuous improvement and reproducibility of results are achieved. Additionally, we support the visualization and analysis of sales activities by utilizing the latest tools and technologies. With a proven track record across various industries, we provide services backed by reliability and performance. Engine Co., Ltd. offers a new standard of sales support that realizes the "systematization" of sales and the "reproducibility" of results.