Providing a suitable foundation for enhancing customer loyalty through new and improved services.
The dairy processing company EMMI had consistently managed its master data in-house, resulting in a robust database already in place, but its utilization for marketing activities was limited. We will introduce examples aimed at achieving smooth onboarding of new employees through an intuitive system and efficient workflows, automating many processes that were previously done manually, eliminating media confusion, and improving overall efficiency. 【Contents】 ■About EMMI ■Facts & Figures ■Challenges and Goals - Situation before the implementation of Contentserv - Purpose of implementation ■Reasons for choosing Contentserv *For more details, please refer to the PDF document or feel free to contact us.
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Contentserv is a cloud provider of Product Information Management (PIM) that efficiently delivers its products through digital channels. By providing unified product content across the entire content supply chain, it helps manufacturers create touchpoints with customers and enhance customer satisfaction. By leveraging the Product Experience Cloud, which integrates PIM and Digital Asset Management (DAM), it enables the centralization of product information, digitalization of operations, information collaboration across different departments, and rapid dissemination of information to all sales channels.