Case Study of F-RevoCRM Implementation in the Food Industry | Sales Efficiency Improvement
F-RevoCRM
An innovative sales support app, ebiss, that changes the future of Nippon Shokken | A sales revolution that Nippon Shokken is challenging together with Thinking Lead.
Nihon Shokken Holdings Co., Ltd.'s Sales Reform: Case Study of the Introduction of F-RevoCRM and "ebiss" Nihon Shokken Holdings Co., Ltd. is a major food manufacturer that has been steadily growing its performance for 52 years since its founding. Amid the demand for a shift from a traditional sales style focused on "sales volume" to one that emphasizes "repeat rate," the company aimed for a major reform in its sales approach and collaborated with Thinking Lead Co., Ltd. to co-develop the sales support app "ebiss." This app realizes the "encouragement" of sales activities and contributes to improving the motivation of sales staff. As a result, Nihon Shokken aims to enhance the efficiency of its sales activities and improve customer satisfaction. ▶https://f-revocrm.jp/2023/12/case_sfa_nihonshokken/
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basic information
"F-RevoCRM" is an integrated customer management system based on open source (OSS). It supports various operations, such as general applications like customer information management and sales support, as well as managing patient information in the medical industry and property information in the real estate industry, allowing for flexible customization to meet corporate needs. ▼ Features - Integrated Customer Management System: Streamlines all operations related to customers, including marketing, sales, deal management, estimate management, support, and inquiry management. - Flexible Customization: Utilizes the characteristics of open source (OSS) to enable customization that is optimal for the user's operations and environment. Additionally, data integration with other systems via API connections can be easily performed. - Diverse Implementation Options: Can be flexibly selected for either on-premises or cloud environments, expanding the choices for implementation methods. - Reliable Support System: Provides support tailored to the company's operations from implementation to operation. Comprehensive support is available to ensure first-time users can utilize the system with confidence. Support system: Offers support tailored to the company from implementation to operation.
Price information
■Monthly license for F-RevoCRM Cloud Edition (1-month free trial available) 20,000 yen / 1 to 10 people 50,000 yen / 11 to 25 people 100,000 yen / 26 to 50 people 150,000 yen / 51 to 75 people *Available for more than 75 people as well *Prices differ for F-RevoCRM Enterprise Edition.
Price range
P2
Delivery Time
P2
※For F-RevoCRMCloud, you can start using it as early as the same day with an application made online.
Applications/Examples of results
■Case Studies - Manufacturing Industry: Many companies involved in manufacturing, sales, and support of water heating equipment, air conditioning systems, and facility management have adopted this system. This allows for centralized management of customer, equipment, and maintenance information, thereby improving operational efficiency. - Medical Industry: At Yamato Clinic of the Enkai Medical Corporation, field operations for home medical care have been digitized using F-RevoCRM, enabling customer management up to the registration of electronic medical records. - Telecommunications Industry: The progress of inquiries handled by the support department has been visualized, enhancing the speed and quality of customer responses. Case Studies ▶ https://f-revocrm.jp/instance/
Detailed information
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Sales support app ebiss
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Maximizing sales efficiency by implementing an efficient PDCA cycle.
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Solving the challenges of the sales organization by making SFA a common platform.
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Company information
At Thinking Reed, we advocate for the realization of "smart business," which goes beyond general productivity improvement efforts such as organizational and institutional reforms and systematization for companies to adapt to new environments, by also incorporating the perspectives of employee engagement and satisfaction. While our company is the developer of F-RevoCRM, we offer unique services aimed at business improvement, providing a consistent range of services from business organization to system construction, maintenance phases, and support for in-house production.