A highly reliable business efficiency package! Strongly supports the optimization of organizational activities, including fieldwork.
We would like to introduce the "CRM Behavior Management System" developed by Kawai Office Equipment. This product is a comprehensive organizational management support tool that combines the functions of a "business support system" and a "customer management system" (CRM). It significantly automates most of the paperwork, such as business reports, accounting reports, and estimates, which have previously required considerable effort to create, in a manner aligned with business flows. It serves as a new tool to redirect employees' inherent abilities towards more important tasks. 【Features】 ■ Strongly supports the efficiency of organizational activities, including fieldwork ■ A highly reliable business efficiency package ■ Significantly automates most paperwork in a manner aligned with business flows ■ A new tool to redirect employees' inherent abilities towards more important tasks *For more details, please refer to the related links or feel free to contact us.
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basic information
【Features】 ■CTI (Telephone Integration System) ■Customer Ledger ■Task Management ■Activity Management ■Calendar ■Equipment Ledger (Optional) ■Data Auto-Generation ■Other Utilities *For more details, please refer to the related links or feel free to contact us.
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Applications/Examples of results
【Usage】 ■ Automation from telephone reception: CTI/telephone linkage system ■ Automatically generate business history from customer ledger: CRM/customer ledger management system ■ Check what the current task is anytime, anywhere: task management system ■ Precisely track individual business actions: action management system ■ Automatically generate daily reports and estimates from records: business document automation system ■ Grasp the status of handled products all at once: equipment (etc.) ledger system *For more details, please refer to the related links or feel free to contact us.
Company information
Our company started with maintenance services focused on the inspection and repair of Canon OA equipment, and has expanded into a solution business that provides suitable hardware and software. We also develop systems tailored to our customers' environments using the FileMaker platform, offering total support for office environments. In response to significant changes in the social environment, mere rationalization and cost reduction are becoming insufficient. We aim to reinforce our commitment to this approach more than ever and strive to provide solutions that create value for our customers.