The renewed version of F-Revo CRM, which significantly enhances the customer portal features, will be available starting December 4th.

Achieve rapid and high-quality after-sales service through centralized management of customer information!

We will introduce a case where the integration of the core system and F-RevoCRM has achieved the efficiency of after-sales service operations. For companies that have already implemented a core system, integration with CRM tools is essential for optimizing operations. F-RevoCRM boasts flexible customization and high integration capabilities, smoothly integrating the after-sales service process. ■Overview■ Due to structural reforms in the sales system, Company M could no longer continue using its existing sales management system. Aiming to improve the efficiency of after-sales service operations, they integrated F-RevoCRM with their core system via API. 1. Centralized Data Management With real-time synchronization of data between the core system and CRM, duplication and omissions of information have been eliminated. 2. Automation of Business Processes Through API integration, manual data entry and update tasks have been automated, significantly reducing work time. 3. Faster Customer Response Real-time data sharing has enabled quicker and more accurate responses to customer inquiries.

• Customer Support

Visualizing the repair status from the call center to achieve prompt support response!

For companies aiming to improve the efficiency of their call center operations, F-RevoCRM is the optimal solution. This time, we will introduce the case of Kyuhen Co., Ltd., which achieved operational efficiency in its call center by implementing F-RevoCRM. ■ Background of F-RevoCRM Implementation Kyuhen Co., Ltd. is a company that provides transformers and home electrical appliances. Due to the aging of its traditional customer management system, it aimed to enhance the operational capabilities of its call center and decided to implement F-RevoCRM, focusing on cost and support systems. ■ Challenges Before Implementation - The process of sending repair requests and reports via fax and confirming them by phone was cumbersome. - The status of outsourced service providers could not be checked in real-time. - The company was unable to respond quickly to customer inquiries about progress, leading to troubles and complaints. ■ Changes After Implementing F-RevoCRM The implementation of F-RevoCRM brought about the following changes: - The amount of manageable information increased, expanding the usability of the system. - Smooth interactions with users were achieved through the addition of Kyuhen's unique features. - Support responses became faster, and system improvements were realized.

• Customer Support

From equipment management to maintenance, achieve operational efficiency with F-RevoCRM!

Do you have any concerns regarding tasks such as facility management, equipment and machinery management, maintenance, and agency management? - Since customer information is managed in each department, it needs to be registered multiple times... - Internal sharing is not being done, leading to wasted time in sharing information with various departments... - It is not possible to grasp the progress of the manufacturing department... - Communication with external parties is done through phone and fax, making it difficult to understand the status of responses... F-RevoCRM can also be utilized for tasks such as facility management, equipment and machinery management, maintenance, and agency management. You can easily add information to be managed according to your company's operations, such as equipment and parts delivered to customers, inquiries, repair and inspection requests, and the response history of contractors and agencies, through the settings screen. We provide comprehensive one-stop support from implementation to establishment, leveraging the know-how gained from our experience in the manufacturing and construction industries!

• Customer Support

Kort Valuta Inc. (Head Office: Shibuya, Tokyo; CEO: Hideki Shibata) is pleased to announce that we will hold our next recruitment event, “Kort Valuta Night,” on November 26, 2025. This recurring event offers an opportunity for potential candidates to casually learn about our company culture and team atmosphere before applying. By lowering the barrier to entry and providing authentic insights from current employees, the event helps participants gain a more concrete sense of what it’s like to work at Kort Valuta. Since the event’s launch, approximately ten attendees have gone on to join the company in a range of roles — including marketing, customer support, and backend engineering.

The recognition that "the PDF invoice received from the other party must be stored as electronic data" is widely accepted. However, is that response truly sufficient for perfection? ◆ The "receipt" of electronic transactions includes issuance and delivery The Electronic Bookkeeping Act defines "electronic transactions" as the receipt of electromagnetic records related to transaction information. Breaking down the term "receipt" is key to understanding. - "Receipt": Receiving electronic data such as invoices and receipts from business partners - "Issuance": Issuing and delivering electronic data such as invoices and estimates to business partners When downloading a PDF from your company's accounting system and attaching it to an email, or concluding electronic contracts through a cloud-based invoicing service, both the receiving party and the issuing party (your company) are obligated to store the data. 【Utilizing paperlogic DESKTOP for document management】 - Elimination of manual input - Assurance of reliable searchability - Centralized management of receipt and issuance → paperlogic DESKTOP addresses the challenges of complex metadata management in the storage of these issued documents.

We are pleased to announce that Arsystem Co., Ltd. has received the "Health Management Excellent Corporation 2025" and "Next Bright 1000*" certifications under the Health Management Excellent Corporation Certification System promoted by the Ministry of Economy, Trade and Industry and the Japan Health Conference. *Certified corporations that applied for Bright 500, ranking from 501 to 1500. This year, we are also able to receive the new certification "Next Bright 1000," and we feel happy to have taken another step toward realizing our vision of being "the company that values its employees the most on Earth." Moving forward, we will continue to strive to create a "Love Al" environment where each of our valued employees can work healthily and energetically, both physically and mentally.

Recently, the calculation formula for electric floor heating in the "Energy Consumption Performance Calculation Program" has been significantly revised and was officially released in April. With this release, the introduction of electric floor heating in ZEH homes has become possible. For more details on heating conditions, please refer to the attached flyer. "Energy Consumption Performance Calculation Program" can be found here ▸ https://house.app.lowenergy.jp/#/ If you have any other questions or concerns, please feel free to contact our representative.

Kort Valuta Inc. (Headquarters: Shibuya-ku, Tokyo; President & CEO: Hideki Shibata; hereinafter “the Company”) announces that it has renewed the user interface (UI) of TwooCa, the Company’s digital employee ID with Visa payment functionality.