Packed with know-how and easy to operate! A case study showing how sales have exceeded the same month of the previous year.
At Shimamachi Hotel, there were issues such as "being a mid-sized franchisee of a franchise chain that went bankrupt" and "the inability to measure and verify the effectiveness of promotions using traditional methods." Therefore, we introduced our customer analysis system 'Shibori.com ASP version + Mochihei.' Sales had been declining every month, but after implementing 'Mochihei' and issuing coupons, it became a topic of conversation among customers, and we were able to exceed sales from the same month the previous year. Additionally, by checking purchase history through the ASP of 'Shibori.com' and sending event direct mail to customers who had not visited in three months, we were able to encourage many customers to return. [Results of Implementation] ■ Increase in customer data volume ■ Improvement in customer service skills *For more details, please refer to the PDF document or feel free to contact us.
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【Issues】 ■ The franchisee was a mid-sized FC, but the FC headquarters went bankrupt. ■ Considered recruiting from other FCs, but there were no decisive materials. ■ The traditional methods could not measure or verify the effectiveness of promotions. ■ Coupons have been of interest for a long time, but were analog and inefficient. ■ Due to the number of stores and staff, costs could not be allocated. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Our company is engaged in the development and sales of customer analysis software "Shibori.com," the development and sales of POS register "ViewPos," and community management services. Additionally, we also provide consulting services through "CRM Meetings" and undertake custom software development. Please feel free to contact us if you have any requests.