ミリオネット List of Products and Services

At Kusuri no Haruna, there were issues such as "the DM shipping tasks, including customer extraction and address label creation, take a lot of time" and "customer extraction cannot be done during business hours." Therefore, we introduced our customer analysis system, 'Shibori.com.' It allows for easy searches anytime and anywhere via the internet, significantly reducing work time. Additionally, since work can be done leisurely at home using the internet, it has been recognized as a highly convenient, user-oriented software. 【Issues】 ■ DM shipping tasks, including customer extraction and address label creation, take a lot of time ■ Customer extraction cannot be done during business hours ■ The method for calculating the response rate for DMs is unclear ■ We want to send re-approach DMs to top customers who have not visited in three months *For more details, please refer to the PDF document or feel free to contact us.

• CRM (Customer Relationship Management System)

At Shimamachi Hotel, there were issues such as "being a mid-sized franchisee of a franchise chain that went bankrupt" and "the inability to measure and verify the effectiveness of promotions using traditional methods." Therefore, we introduced our customer analysis system 'Shibori.com ASP version + Mochihei.' Sales had been declining every month, but after implementing 'Mochihei' and issuing coupons, it became a topic of conversation among customers, and we were able to exceed sales from the same month the previous year. Additionally, by checking purchase history through the ASP of 'Shibori.com' and sending event direct mail to customers who had not visited in three months, we were able to encourage many customers to return. [Results of Implementation] ■ Increase in customer data volume ■ Improvement in customer service skills *For more details, please refer to the PDF document or feel free to contact us.

• CRM (Customer Relationship Management System)

At Giorgio Armani Japan, there were issues such as "not being able to utilize accumulated purchasing and customer data" and "being unable to measure the effectiveness of promotions." Therefore, we implemented our customer analysis system 'Shibori.com.' Previously, we could only capture 50% of customer information, but now it has increased to 70%, significantly enhancing the amount of accumulated customer data. Additionally, based on customers' purchasing information and attribute data, we can now approach them accurately, making it easier to verify the effectiveness of promotions. [Results of Implementation] ■ Increase in customer data volume ■ Improvement in customer service skills *For more details, please refer to the PDF document or feel free to contact us.

• CRM (Customer Relationship Management System)

"VIEW POS" is an all-in-one POS system that allows you to manage all store operations with just one device. You can perform tasks such as master registration, ordering, and purchasing while entering data at the register. It offers easy operation. Additionally, it supports general and member-specific promotional sales, bundle, mix-and-match, and set sales, providing a variety of customer services. 【Features】 ■ Easy inventory processing linked with order data ■ Automatic ordering that responds to reorder points and sales replenishment methods ■ Supports inventory checks during business hours ■ Accommodates various discount types ■ Creation of purchase payment statements and accounts payable management sheets, etc. *For more details, please download the PDF or contact us.

• POS system

"Shibori.com OPTIMA" is a customer analysis system that imports customer information generated from POS and e-commerce for utilization. By analyzing customers using a variety of pre-prepared analysis items, it extracts sales strategies. It achieves visualization from customer analysis to promotional strategies. 【Features】 ■ An intuitive, user-friendly, and visually appealing interface - Easy screen display switching with one click - Comfortable multiple screen displays for comparison of analyses - Analysis navigation that always displays the analysis steps ■ Advanced functionality that can flexibly respond to various ideas - Aggregation of complex analyses - Basket analysis / Not analysis / Only analysis - Matrix analysis - Map output - Approach analysis *For more details, please download the PDF or contact us.

• CRM (Customer Relationship Management System)