ギンガシステム List of Products and Services

To the Misato Town Hall, we would like to introduce a case study of our web conferencing and video conferencing system, 'LoopGate'. The town hall has two buildings due to a merger, and residents must visit different buildings depending on the services they require. This situation is very inconvenient, especially for the elderly or those visiting the town hall for the first time, making it far from efficient. Therefore, we implemented our product. By installing remote-capable video consultation windows, the two buildings are now connected remotely, allowing for consultations and procedures at the windows. **Benefits of Implementation** - Residents no longer need to move to the other building for specific procedures that can only be conducted at one of the buildings. - It allows reception staff to provide efficient guidance and resident services. *For more details, please download the PDF or feel free to contact us.*

• Video conferencing system

We would like to introduce a case study of the implementation of our inter-office constant connection system, "Neighbor Office," at The Bank of East Japan, Inc. In the past, the company faced challenges with communication due to the timing issues with internal phone calls and emails, which sometimes hindered effective communication. This led to a decrease in productivity and did not support efficient operations. However, with the video call system, the real-time awareness of the other person's presence and situation eliminates the chances of missed connections. Additionally, video calls enable quick daily communications, confirmations, and consultations. [Benefits] ■ Elimination of missed connections ■ Rapid information sharing ■ Diversity and flexibility ■ Increased productivity *For more details, please download the PDF or feel free to contact us.

• Video conferencing system

We would like to introduce a case study of the implementation of our inter-office constant connection system, "Otonari Office," for the medical corporation Junshin-kai. They faced challenges with smooth communication between offices, experiencing issues with asynchronous communication where the other party was not visible, leading to "missed calls" and the frustration of waiting for email replies, which resulted in poor collaboration efficiency. After the implementation, they were able to connect in real-time and create an environment where they felt like they were next to each other. Inquiries and consultations became very smooth, and being able to talk directly while looking at the screen enabled quick decision-making and information sharing, significantly improving efficiency. [Case Overview] ■ Challenge: Communication between offices was not smooth. ■ Effects: - Inter-office exchanges became smooth, and convenience improved. - Internal communication greatly improved. *For more details, please download the PDF or feel free to contact us.

• Video conferencing system

We would like to introduce a case study of our web conferencing and video conferencing system, 'LoopGate,' implemented at Yodogawa Christian Hospital. Due to the outbreak of the coronavirus, the hospital urgently needed to introduce a new system to minimize contact between patients and healthcare workers. To solve this issue, our product was selected as a suitable system. After implementation, by allowing doctors to meet patients in a dedicated remote consultation room, the risk of infection was significantly reduced, enabling safe consultations. [Key Reasons for Selection] - Simple operability and high reliability - Can be operated solely on the hospital's internal network, minimizing the risk of information leakage to the outside - Relatively low implementation costs and excellent cost performance *For more details, please download the PDF or feel free to contact us.

• Video conferencing system

We would like to introduce a case study of our web conferencing and video conferencing system, 'LoopGate', implemented in Kawanehon Town, Shizuoka Prefecture. The town is facing serious challenges due to a declining birthrate, an aging population, and a decrease in population, making it difficult to maintain infrastructure and provide public services. As a solution, they decided to implement our product, which can be operated serverlessly. After the implementation, it became possible to provide detailed responses to residents' questions and consultations face-to-face, achieving efficient and high-quality service delivery. [Case Overview] ■ Challenges - Online services and digital transformation have not reached the elderly population. - A system that is easy to operate and allows for stress-free communication was needed. ■ Effects - The implementation burden is light, and serverless operation can utilize the existing network. - Resident satisfaction with services is high, at approximately 98%. *For more details, please download the PDF or feel free to contact us.

• Video conferencing system

We would like to introduce a case where Yachiyo Taxi Co., Ltd. implemented our inter-office constant connection system, "Neighbor Office." The operation manager plays a crucial role in ensuring the safety and health of drivers. The company has always faced challenges in their proper placement. With the introduction of the remote roll call system, operation managers can efficiently monitor drivers and provide high-quality service. Additionally, the system dramatically improved the reduction in communication opportunities due to the expansion of bases, and there are also cases where remote roll calls were initiated. [Case Overview] ■ Challenges - Proper placement of operation managers - Issues with driver shortages ■ Effects - Enabled efficient management of drivers - Contributed to improved service quality by ensuring driver safety *For more details, please download the PDF or feel free to contact us.

• Video conferencing system

This document is a checklist for addressing audio issues during web conferences. It includes potential interference from devices such as microwaves, cordless phones, IH cooking heaters, the impact of nearby Bluetooth devices, unnecessary apps or browser tabs, and congestion of the internet connection, presented in a checklist format. Suggestions for improvements are also included. Please make use of it. 【Contents (partial)】 ■ Are you using the 2.4GHz band for your computer or smartphone's wireless LAN? ■ Are there Bluetooth devices around, such as a headset or mouse for web conferencing? ■ Are you using a wireless headset? ■ Is there a possibility that something is running in the background? ■ Do you have many tabs open in browsers like Chrome or Edge? ■ Have you been using Bluetooth devices for an extended period? *For more details, please download the PDF or feel free to contact us.

• Video conferencing system

This document is an introductory guide that provides a detailed explanation of the features of the television service window. It introduces various topics, including challenges in service window operations, innovations brought by the television service window system, case studies, the features of our television service window system, and how it differs from competitors. We propose a suitable television service window system tailored to meet our customers' needs. 【Contents (partial)】 ■ Challenges in service window operations ■ Innovations brought by the television service window system ■ Case studies ■ Suitable proposals tailored to customer needs ■ Features of our television service window system *For more details, please download the PDF or feel free to contact us.

• Video conferencing system

This document provides a detailed explanation of recommended methods for improving remote communication. It introduces challenges in business communication, innovations brought by remote communication tools, and features of our remote communication tools. We propose suitable remote communication tools tailored to your environment. [Contents (partial)] ■Challenges in business communication ■Innovations brought by remote communication tools ■Suitable proposals tailored to your environment ■Features of our remote communication tools ■Case studies ■Differences from communication tools *For more details, please download the PDF or feel free to contact us.

• Video conferencing system

This document introduces the differences between the "Generative AI Gemini and Copilot-enabled Google Workspace and Microsoft 365." It provides a detailed explanation of the comparisons based on product concepts, including differences in platforms, work styles upon implementation, and security differences. Our company proposes a new way of working that combines Google Workspace with hybrid work. 【Contents (partial)】 ■ Comparison based on product concepts ■ Differences in platforms ■ Work styles when implementing Google Workspace ■ Work styles when implementing Microsoft 365 ■ Differences in security ■ Google Workspace security comparison *For more details, please download the PDF or feel free to contact us.

• Other Software

This document explains improvements to equipment aimed at maximizing the quality and efficiency of meetings. We introduce solutions such as "YAMAHA ADECIA," which optimally enhances the acoustic environment of meeting rooms, as well as SONY's 98-inch monitor that provides high-quality visuals, and systems that facilitate smooth hybrid meetings. Our professionals will address your company's challenges, whether you want to select appropriate audio and visual equipment for your organization or establish a hybrid meeting environment when opening a new office. [Contents] ■ Reasons for focusing on meeting room integration ■ Solving the issue of not being able to hear the president's voice with audio equipment ■ The principle that bigger is better: Basic knowledge for selecting displays ■ Resolving disjointed meetings where online and offline do not merge through hybrid meetings ■ Three steps to improve meeting rooms *For more details, please download the PDF or feel free to contact us.

• Video conferencing system

This document is a guidebook for creating organizations that respond to diverse work styles. It includes topics such as generative AI, which dramatically increases productivity through organizational utilization rather than individual efforts; the initiative "GOOD & NEW," which prepares mechanisms for staff interaction; and simple DX for addressing labor shortages and improving customer satisfaction, such as "online customer service with unmanned reception." Please feel free to contact us regarding the proposals in this document. [Contents] ■ Generative AI ■ GOOD & NEW ■ Online customer service with unmanned reception ■ Constant connection between locations ■ AI meetings *For more details, please download the PDF or feel free to contact us.

• Video conferencing system

We would like to introduce our phone booth "kolo" that we handle. It is compatible with power outlets, USB, and LAN, and can be assembled in as little as 2 hours with a simple setup. Additionally, it is designed with safety in mind, using non-combustible materials that meet fire safety standards. We offer a lineup of sizes that can be chosen according to the planned installation space and intended use, and you can also select frame and panel colors to match your office. 【Features】 ■ Sound-absorbing design for easy conversation inside ■ Portable due to its assembly structure ■ LED light with dimming and color adjustment functions and motion sensor ■ Customizable with optional items ■ High quietness of the ventilation fan to maintain a clean environment *For more details, please download the PDF or feel free to contact us.

• Soundproofing/Shielding Unit

"Microsoft Teams Rooms" is a hardware type of Teams designed for installation in meeting rooms and open spaces. It consists of a main unit, camera, microphone speaker, and software, and is attractive for its integration with Microsoft services and a variety of features. Additionally, we offer packages for small, medium, and large meeting rooms. 【Features (partial)】 ■ Audio and video powered by AI ■ Collaborative whiteboard ■ Integration with Microsoft Calendar ■ Support for various room sizes ■ Inclusive video layout *For more details, please download the PDF or feel free to contact us.

• Other Software

"Google Meet Hardware" is dedicated hardware designed for using Google Meet. You can start creating and running meetings with just one touch, and it seamlessly integrates with Google services such as Google Calendar and Google Meet. Google Calendar uses AI to suggest meeting times and rooms without the need to visually check availability, while Google Meet eliminates distractions with exposure adjustments, background blurring, and customization. It also features automatic transcription and simultaneous translation capabilities. 【Example of Set Contents】 ■ All-in-one ■ Small meeting room package ■ Medium meeting room package ■ Large meeting room package *For more details, please download the PDF or feel free to contact us.

• Other Software

"DTEN Zoom Rooms" is a dedicated type of Zoom that can be used not only for meetings but also for constant connectivity and online customer service, among other applications. We offer the "DTEN D7X 55/75 inch," which consolidates all functional value into an all-in-one solution, and the "DTEN ME Pro," which supports all tasks performed on a desktop. Additionally, we provide the "DTEN Bar & Mate," which transforms small meeting spaces into efficient and dynamic collaboration areas. [Features] ■ Stable communication and clear sound quality ■ Meetings can be held immediately without prior preparation ■ AI camera that enhances meeting quality with features like automatic tracking *For more details, please download the PDF or feel free to contact us.

• Other Software

Our company offers "Conference Room Integration," which includes the selection of audio and visual equipment, the introduction of hybrid meetings, network construction, and support. We provide a consistent service that meets customer needs, such as intuitive operability that anyone can handle, high-quality audio and video, security, and flexible connectivity. From system implementation to maintenance, we realize a simple system construction that supports customers who are not comfortable with IT and digital technologies. 【Features】 ■ Intuitive operability that anyone can handle ■ High-quality audio and video ■ Security ■ Flexible connectivity *For more details, please download the PDF or feel free to contact us.

• Video conferencing system

We offer a "Hybrid Conference System (Google Meet Hardware, Zoom Rooms, Teams Rooms)" that emphasizes easy connectivity. People in the conference room can smoothly communicate with those participating from different locations using various tools. It features AI-powered "noise cancellation" and "speaker tracking" that automatically enlarges the speaker, as well as a function that automatically adjusts the camera angle to include everyone participating in the conference room. 【Features】 ■ One-touch connection with easy operation No complicated operations are needed! Just enter the conference room and touch once! ■ Stress-free meetings Troubles such as echo and noise that often occur in regular remote meetings are resolved with AI and technical expertise! ■ Comprehensive support system *For more details, please refer to the PDF document or feel free to contact us.

• Video conferencing system

The Neighbor Office/Neighbor Desk is a system that continuously connects remote locations such as headquarters and branches or factories online, enabling shared office space. You can check the attendance status and talk to others as needed, allowing you to understand the situation of those who were previously out of sight, making it possible to create an organization with a close emotional distance, just like "neighbors." On this page, we will introduce some case studies of customers who have implemented the Neighbor Office. Please check the related links for more information.

• Video conferencing system

The online consultation and TV window system "Tele Window" allows for online consultations, remote customer service, and TV window services that feel as if a person is right in front of you. It is compatible with on-premises, closed networks, corporate LANs, VPNs, and intranets. On this page, we will introduce some case studies of customers who have implemented the TV window system. Please check the related links for more information.

• Video conferencing system

The easy online customer service and support tool "TapCall" allows you to receive customer service and support via video call through a QR code installed at the reception counter or a link on the homepage.

• Online business negotiation system

The neighboring office is a constant connection system that keeps remote locations, such as headquarters and branches or factories, online at all times, enabling shared office space. You can check the attendance status and talk to others as needed, allowing you to understand the situation of others as if it were right in front of you, creating an organization with a close emotional distance, just like "neighbors." It is compatible with on-premises, closed networks, internal LANs, VPNs, and intranets. Why not consider incorporating a constant connection system between locations to create a workplace environment that utilizes remote communication?

• IoT

Teleconferencing with Reduced Risk of Information Leakage A dedicated server is set up within a closed network to create a teleconferencing environment exclusively for customers. This is recommended for those with high security policies. <Minimization of Information Leakage Risk> Since data is contained within a closed network, it helps prevent information leakage. <BCP (Business Continuity Planning) Measures> By connecting during a disaster, you can easily understand the situation. While phone lines are likely to be congested, establishing a VPN increases availability. <Replacement of On-Premises Conference Systems> If you are considering replacement due to lease expiration or the end of useful life, it can be easily and affordably implemented.

• Video conferencing system

Tele-window is an online consultation, remote customer service, and television window system that allows for life-sized interactions as if a person were right in front of you. It is a system that can further expand business possibilities through the nationwide expansion of available reception windows and online consultation support from specialized staff. It is also compatible with on-premises, closed networks, internal LANs, VPNs, and intranets.

• Video conferencing system

LoopGate realizes stable audio and video quality, which is a characteristic of dedicated video conferencing devices, allowing for secure communication, the most important aspect of video conferencing. The operation is very simple, focusing on essential functions needed for video conferencing under the concept of "anyone can use it with peace of mind." In addition to dedicated video conferencing devices, there are also versions for computers and tablets that retain the same ease of use. Leveraging over 20 years of experience in handling visual communication systems, we have developed our products in Japan and established a support system that connects immediately within the country. We can also accommodate on-premises, closed networks, internal LANs, VPNs, intranets, and always-on connections.

• IoT

During the COVID-19 pandemic, in order to avoid the risk of infection, medical institutions and nursing facilities have adopted a policy of not allowing visits with hospitalized patients or residents as much as possible. While some facilities have installed acrylic panels or have made renovations for visitations, in most facilities, even family members are unable to see their loved ones' faces during visits. Many medical institutions and nursing care providers have expressed a desire to utilize video conferencing systems for visitation purposes, and Ginga System has started providing a "contactless visitation system" to strengthen support systems.

• Video conferencing system

The on-premises LoopGate is a video conferencing and web conferencing solution that minimizes the risk of information leakage. A dedicated server is installed within a closed network to create a customized video conferencing environment for the customer. It is recommended for those with high security policies. On this page, we will provide some case studies of customers who have implemented the on-premises LoopGate. Please check the related links for more information.

• Video conferencing system

The online consultation and television window system "Tele Window" allows for online consultations, remote customer service, and television window services that can respond in a life-sized manner as if a person were right in front of you. It is compatible with on-premises, closed networks, internal LANs, VPNs, and intranets. On this page, we will introduce some customer case studies where it has been implemented as an online face-to-face window. Please check the related links for more information.

• Video conferencing system