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Company smartphones are used until they break. Are you constantly searching for replacement devices and reconfiguring them due to this policy? Using devices for a long time is one option to keep purchase costs down. However, when a device breaks, there are not only repair costs to consider, but also the time during which you cannot be contacted, as well as the tasks of borrowing, data migration, and reconfiguration. Making a blanket decision to replace devices without considering the model, condition, and impact on business may not always be appropriate. The related catalog introduces items comparing repair, continued use, and replacement, preparations for potential breakdowns, and consultations for device upgrades, repairs, and support. Please download the catalog to check it out.

• Mobile phones and smartphones

Are you managing more than 30 corporate mobile lines, with contract conditions and procedures known only to a specific person? If a breakdown or sudden line addition occurs on a day when that person is absent, the response may come to a halt. Simply creating handover documents will not eliminate the dependency on a single individual. It is necessary to organize the storage locations for contract information, application authorities, approvers, external consultation contacts, and any incomplete procedures, and to verify whether someone else can actually handle the situation. The related catalog introduces a list of information to be handed over, the division of roles and confirmation procedures, and the content of line management and support that can be consulted with Peak Up. Please take a look at the catalog first.

• Mobile phones and smartphones

Although there is a ledger for company smartphones, the actual usage does not match when checking who is using which device. With transfers, movements between locations, and device replacements overlapping, isn’t that the situation you’re in? When managing more than 30 lines, you cannot see the whole picture just from the phone numbers on the bill or the devices on the shelf. It is necessary to link the lines, devices, users, and departments, confirm the reasons for discrepancies, and designate a person responsible for updates during changes. The related catalog introduces procedures for reconciling the ledger with the actual devices, a table for organizing inconsistencies, and information on line and device management that can be consulted with Peak Up. First, download the catalog and compare it with your company's verification methods.

• Mobile phones and smartphones

When an employee leaves or is transferred, and the company iPhone is returned, the previous user's account and data remain, making it impossible to hand it over to the next person. For companies with a large number of devices, it is important to manage the distinction between collected devices and those that are ready for redistribution. In preparation for return, we check the handling of data and accounts left by the company, the management status of the device, and the reconfiguration after initialization. Deleting data without confirming the storage location and synchronization status may affect information stored elsewhere. The related catalog introduces the confirmation procedures from return to redistribution, a management table that separates work status, and consultations on device introduction, setup, and management. Please take a look at the catalog first.

• Mobile phones and smartphones

When we receive a report that a company smartphone has been lost, is it clear who to report to and who decides on the response regarding the line and device? If the person in charge is unavailable, the contracting party is unknown, or a replacement device cannot be used, both the initial response and business recovery will be delayed. In preparation, we will organize the internal reporting channels, the contact points for the contracting party, the conditions for using management functions, the business services currently in use, and alternative measures. It is necessary to consider that stopping the line does not automatically erase the information on the device, so we need to separate the responses. The related catalog introduces the division of roles during an incident, the information to gather in advance, the confirmation items until recovery, and the consultation contents for escalation. Please take a look at the catalog first.

• Mobile phones and smartphones