アオラナウ List of Products and Services

"I want to introduce Claude, but I have concerns about security and I don't know how to proceed with a company-wide rollout." Aolana supports all four areas of implementation, education, operation, and governance in a seamless manner. We accompany you from security design to on-site adoption, transforming Claude into a competitive advantage for the entire organization. ▼ For details on the support provided in the four areas, please download the materials.

• others

"Manual handling of incidents during late-night and holidays is placing a heavy burden on the responsible personnel." Aoralnow supports the realization of autonomous operations through the integration of ServiceNow and JP1. We automate everything from incident detection to on-call notifications and responses, building a sustainable operational framework. ▼ For more details on autonomous operations, please download the materials.

• others

"I want to advance AI development on ServiceNow, but I can't take the step forward due to a lack of knowledge, structure, and control." Aolana supports the launch of "ServiceNow × AI-driven development," which rapidly implements everything from business requirements to applications, workflows, and AI agents with governance included. We accompany you through a four-stage approach to ensure a risk-free deployment to production. ▼ For details on the four-stage approach, please download the materials.

• others

"Only a few engineers are using AI tools, and it is not spreading throughout the entire team." Aoranau provides comprehensive support to incorporate Claude Code into the standard development process for the entire team, rather than letting it remain a personal trick. We accompany you in building a reproducible AI development system, from current situation diagnosis to establishing a Center of Excellence (CoE). ▼ For more details on the support provided, please download the materials and check.

• others

"I want to rely on my partner, but continuing to depend on them forever is..." Aorana utilizes its expertise in ServiceNow to support the establishment of a customer-led operational system through three steps: classroom training → development support → self-sufficiency. ▼ For detailed information about the three steps, please download the materials.

• Employee training

"The information on contracts, invoices, and orders is scattered across various systems, and the consistency checks are done manually." ServiceNow S2P is a platform that centralizes the entire procurement process on ServiceNow, from sourcing requests to supplier selection, contracts, orders, receipt, and invoicing/payment. ▼ For details on use cases and integration features, please refer to the documentation.

• Purchasing Management System

"I want to rely on my partner, but continuing to depend on them forever is..." Aoralnow leverages its expertise in ServiceNow to support the establishment of a customer-led operational system through a three-step process: classroom training → development support → self-sufficiency. ▼ For detailed information about the three steps, please download the materials.

• Employee training

The information on contracts, invoices, and orders is scattered across various systems, and the consistency checks are being done manually." "ServiceNow S2P is a platform that centralizes the entire procurement process from sourcing requests to supplier selection, contracts, orders, receipt, invoices, and payments on ServiceNow." "▼ For more details on the Aolanao implementation approach, please download the materials.

• Purchasing Management System

"Are you aware of how many software licenses are currently being used within the company?" Aora Asset Management enables visualization and governance enhancement of IT assets at a low cost and with a small start, even without using ServiceNow SAM/HAM. We standardize operations with a SAMAC-compliant framework. ▼ For more details, please download the materials and check.

• Fixed Asset Management System

Can you answer immediately, 'Where is this asset now? Who is using it?' Stave is a global solution that centrally manages the entire lifecycle of assets from procurement to disposal on ServiceNow. It has been implemented in 13 countries with a workforce of 190,000 employees. ▼ For details on the six modules, please download the materials.

• Fixed Asset Management System

"Can you explain to management how much you are spending on IT?" This is an ITFM solution that addresses the lack of transparency in IT spending, the disconnect between costs and business value, and budget planning based on intuition. Proven Optics operates natively on the ServiceNow platform and has over 25 years of expertise in ITFM with more than 100 implementation cases. ▼ For details on the three main features, please download the materials.

• Budget Control System

Are you facing three structural challenges in your back office for accounting, human resources, and legal affairs: personalization, siloed operations, and limits to automation? With ServiceNow HRSD, we streamline operations and realize a next-generation back office that automates processes requiring judgment using AI (NowAssist, Agentic AI, and our proprietary AGP). ▼ For details on the implementation roadmap, please download the materials and check.

• Personnel Information System

Are you facing an accumulation of individually developed workflows for each department, leading to increased maintenance costs? Aolanao utilizes standard templates and common components refined from previous projects to provide comprehensive support from the introduction of AppEngine to operational maintenance. ▼ For details on our approach, please download the materials.

• Ad management and operations

In the biannual upgrades of ServiceNow, does the testing effort account for 30-40% of the overall development?

• others

Aorana Co., Ltd. is a company dedicated to harnessing the power of technology to successfully guide our customers through digital transformation. We contribute to the realization of true business transformation while closely supporting our customers. We provide a clear pathway to transformation achieved through ServiceNow. With our specialized knowledge and solid technical skills, we offer consistent support from strategy planning to operational establishment, so please feel free to contact us when needed. 【Business Activities】 ■ Consulting services related to software technology ■ Planning, development, implementation, and operational support for various solutions *For more details, please download the PDF or feel free to contact us.

• others
• Other Software

We offer proposals for AIOps (AI-powered IT operations automation). By integrating ServiceNow and JP1, we eliminate the costs and risks associated with 24/7 human monitoring. We automate everything from incident detection to response processing, creating a sustainable IT operation that eliminates human error. You can expect significant reductions in monitoring costs, improvements in operational quality, and enhanced business agility, which will reduce operational costs and shorten response times. 【Features】 ■ Cost Reduction: Zero cost for 24/7 monitoring personnel ■ Quality Improvement: Zero human errors in automated operations ■ Speeding Up: Elimination of time loss allows for immediate response *For more details, please download the PDF or feel free to contact us.

• Other Software

"Proven Optics" is an IT financial management application suite that integratively addresses the challenges faced by IT and finance departments on the ServiceNow platform. Designed by experts with years of practical experience, it achieves ROI in just a few weeks through modular implementation. It can flexibly scale according to the growth of the company. We offer five products in two areas: ITFM (IT Financial Management) and FinOps (Cloud Financial Management), covering a wide range from budget management automation to cloud cost optimization. 【Features】 ■ ServiceNow Native: 100% native integration, no API required ■ Rapid Implementation: Modular deployment, ROI in a few weeks ■ Practitioner Design: Developed by experts with years of experience ■ Scalability: Flexibly scales with the growth of the company *For more details, please download the PDF or feel free to contact us.

• Other Software

We would like to introduce our "Claude Cowork Implementation and Utilization Support Service." This service leverages the advanced AI agent capabilities of Claude Cowork provided by Anthropic to establish an appropriate collaboration model between humans and AI. We provide phased support across five stages: from requirements definition to design, implementation, configuration, practical training, and operation. We also address the formulation of security policies, the establishment of AI governance, and continuous improvement. 【Features】 ■ Provision of AI agents deeply rooted in business ■ Phased support across five stages ■ Safe operation in compliance with policies ■ Support based on in-house utilization insights *For more details, please download the PDF or feel free to contact us.

• Other Software

"AutomatePro" provides a platform based on agent-type AI that innovates companies' testing and DevOps approaches. It is designed to achieve end-to-end automation across multiple instances and integrations, enabling accelerated delivery and improved user experience. Our no-code technology simplifies development, allowing teams to reduce time to market, enhance testing reliability, and minimize risks, regardless of technical expertise. 【Features】 ■ 70% reduction in upgrade work hours ■ 83% reduction in the number of testers ■ 76% improvement in test coverage ■ 73% reduction in defects ■ 25% savings in developer hours and resources *For more details, please download the PDF or feel free to contact us.

• Other Software

We would like to introduce a case where we supported NIPPON EXPRESS Holdings in implementing "ServiceNow," leading to improvements in operational quality and cost reduction. In the existing platform, operations relied on the individual knowledge and judgment of the operators, resulting in an analog operation that contributed to increased costs. Additionally, a significant amount of time and effort was spent responding to inquiries from users. We adopted an agile approach that focuses on improvement after initial operation, successfully implementing "ServiceNow" in just four months. This has enabled rapid responses to urgent risks and strengthened governance. [Case Overview] ■ Challenges: Increased costs, burden of responding to inquiries ■ Solution: Improvement in operational quality and cost reduction through the implementation of ServiceNow ■ Effects: Achieved implementation in just four months, enabling rapid responses to urgent risks and strengthening governance ■ Key to Implementation: An agile approach that does not overly incorporate the opinions of stakeholders, focusing on initial operation followed by improvements *For more details, please refer to the related links or feel free to contact us.

• Other Software

We would like to introduce a case study where Pasona Group Inc. implemented "ServiceNow" to promote the efficiency and standardization of HR operations. The processes for recruitment, training, and labor management had become fragmented and increasingly personalized, leading to isolated work within each department that customized their systems individually. Additionally, necessary information was scattered, resulting in repeated similar questions from employees. By organizing the business flow and utilizing "ServiceNow," we promoted standardization. As a result of consolidating knowledge on ServiceNow and achieving centralized information management, the number of inquiries decreased to one-third of the previous amount, and we successfully visualized the business processes. [Case Overview] ■ Challenges: Progression of fragmentation and personalization of operations, scattered information ■ Solution: Standardization of business flow using ServiceNow and centralized management of knowledge ■ Effects: The number of inquiries decreased to one-third of the previous amount, achieving operational efficiency ■ Implementation Approach: Aiming for a short-term implementation, we closely promoted the project while holding daily meetings. *For more details, please refer to the related links or feel free to contact us.

• Other Software

We would like to introduce a case where Itochi Co., Ltd. implemented "ServiceNow" (ITOM Discovery) to support the efficiency of IT asset management and business improvement. With numerous on-premises servers, management had become complicated, and using Excel for asset management led to delays in information updates and inconsistencies in data granularity depending on the person in charge. By implementing the cloud-based "ServiceNow," asset information is automatically collected and centralized. By utilizing standard features (OOTB) and avoiding excessive customization, we prevent operational complexity. [Case Overview] ■ Challenges: Complicated management of on-premises servers and delays in information updates due to Excel management ■ Solution: Automatic collection and centralization of asset information with cloud-based ServiceNow ■ Effects: Centralized management of server names, IPs, etc., leading to improved information transparency ■ Reason for Partner Selection: High expertise in ServiceNow and appropriate assignment structure *For more details, please refer to the related links or feel free to contact us.

• Other Software

Aorana Inc. is a company engaged in consulting services related to software technology, as well as planning, development, implementation, and operational support for various solutions. We provide comprehensive services utilizing the ServiceNow platform, offering a complete range of effective service menus for each phase of the DevOps framework. Based on the ServiceNow product suite and extension modules, we achieve advanced efficiency and automation through AI. Our ServiceNow specialized consultants and engineers strongly support the collaboration between people and processes, building systems that enable continuous transformation. 【Business Activities】 ■ Consulting services related to software technology ■ Planning, development, implementation, and operational support for various solutions *For more details, please refer to the related links or feel free to contact us.

• Other Software