For the handover of telephone support | Plaud Note
The details of the phone call that only the person in charge knows will be passed on to the next person in charge. Use the call recording to create a handover memo.
The details of the phone call with the customer can only be understood by the person in charge. If they are unavailable, another employee cannot respond. The same information is being confirmed repeatedly. Are you facing such issues? Plaud Note is an AI voice recorder that can be attached to a smartphone to record calls. The transcriptions and summaries of recorded conversations can be utilized for creating response histories and handover notes. For example, it can be used for repair requests in property management, scheduling maintenance, and ongoing consultations with sales representatives. It is designed to organize the details of the conversation, customer requests, and outstanding issues discussed over the phone, allowing the person in charge to confirm the content before transferring it to internal management tables. It is important to not only keep recordings but also to decide who will verify, where to record, and who to share it with. You can consult with P-Up according to the number of users and handover methods. *Earphones or headphones cannot be used during call recording. Please establish guidelines for recording notifications, consent acquisition, storage, and sharing rules, and ensure that the person in charge verifies the AI output. For more details, please refer to the PDF catalog and consult us through "Contact Us via Web" on Ipros.
- Company：ピーアップ
- Price：Other
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