AI help desk that can be completed in Teams! Usability that can be mastered from day one.
No need for a new app! The usual Teams is now the gateway to "knowledge" within the company.
We propose a method to complete all inquiry tasks on Microsoft Teams, which employees use on a daily basis. Since this service is provided as a Teams app, employees do not need to learn new operations, resulting in a very low psychological barrier. Through chat, the AI agent explores information, and if it cannot resolve the issue, it seamlessly connects to human support. Management can also manage tickets and perform analysis on Teams, significantly reducing the effort required for tool adoption. *Details of the business transformation through Teams integration are illustrated in the materials.
- Company:PKSHA Technology
- Price:Other