Customer success launch agency | contact design and delivery
Leave post-sale contact to whoever owns the account and renewal dates get missed. Most companies cannot justify a dedicated customer success hire. Sales Studio AKAMEDIA segments your existing base, designs contact timing and call content, and delivers regular follow-up. A different conversation is built for each stage, from just after onboarding to low usage and the run-up to renewal, and what we hear returns as proposals. Add the optional CRM build to put the operating foundation in place.
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基本情報
■For: companies setting up customer success ■Scope: targeting, touchpoint design, follow-up calls, upsell and cross-sell, improvement proposals ■Volume: MINIMUM 500,000 JPY monthly (ex tax, 2-3 people), STANDARD 980,000 JPY (3-4 people) ■Add-ons: CRM build from 500,000 JPY / sales manual from 200,000 JPY ■Team: dedicated team from 50-plus specialists ■Contract: 3-month minimum, auto-renewing / NDA / monthly report
価格情報
MINIMUM PLAN 500,000 JPY / STANDARD PLAN 980,000 JPY / GROWTH PLAN 1,800,000 JPY (per month, excluding tax) / ENTERPRISE PLAN quoted individually. 3-month minimum term, auto-renewing.
納期
用途／実績例
・When you want onboarding calls after go-live ・When you want renewal intent checked in advance ・When you want stalled users given new uses ・When you want upsell and cross-sell offers made ・When you want customer feedback fed into product ・When you want churn signals acted on early ・When you want ties rebuilt after a contact changes ・When you want satisfaction and case-study interviews ・When you want referrals asked of existing customers ・When you want contact rules set per segment
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企業情報
アカメディアは、「クリエイティブ × テクノロジー」を柱に、 各領域の専門アソシエイツが集うプロフェッショナル集団です。 商品やサービスの企画・制作から発信まで一貫して手がけ、 未来型の価値体験を日本から届けています。
