Appointment rate improvement | call volume, connect, acceptance
Appointment volume breaks into three variables: call volume, connect rate, and acceptance rate once connected. Raising volume without seeing which is weak brings no lasting gain. We measure the three as they stand, then act on connect rate through calling times and the department asked for, on acceptance rate through the script, and on call volume through team size. Connect rate moves most readily; acceptance rate improves script by script. We state clearly which variable we acted on each month.
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基本情報
■For: appointment rate improvement ■Metric: appointments = call volume x connect rate x acceptance once connected ■Variables we move: call volume through team size / connect rate through time and department / acceptance through the script ■Volume: MINIMUM 500,000 JPY, 400-700 calls for 10-25 appointments; STANDARD 980,000 JPY for 20-50 ■Team: dedicated team from a pool of 50+, starting in 3 days ■Reporting: review meetings / a monthly summary report ■Contract: 3-month minimum, auto-renewing / NDA available
価格情報
MINIMUM PLAN 500,000 JPY / STANDARD PLAN 980,000 JPY / GROWTH PLAN 1,800,000 JPY (per month, excluding tax) / ENTERPRISE PLAN quoted individually. 3-month minimum term, auto-renewing.
納期
用途／実績例
・When call volume is there but appointments are not, and you want the cause ・When you want connect rate tested against department and time of day ・When you want acceptance rate compared as the script wording changes ・When you want an in-house calling team compared with an outsourced one Typical targets: heads of inside sales, sales operations, small teams running their own calling
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企業情報
アカメディアは、「クリエイティブ × テクノロジー」を柱に、 各領域の専門アソシエイツが集うプロフェッショナル集団です。 商品やサービスの企画・制作から発信まで一貫して手がけ、 未来型の価値体験を日本から届けています。
