Zero transcription errors in FAX and email! "Tsunage Mon Window"
Every morning, are you manually entering data into your sales management system while deciphering faded fax paper? "Tsunagemon Window" is a tool that automatically aggregates communications from various channels such as fax, email, and LINE into your company database. It reduces the manual input workload and frees administrative staff from the pressure of input errors leading directly to complaints. The biggest feature is that it is a "semi-custom framework," unlike expensive fully custom development or packaged software that forces changes in on-site operations. It translates your unique business rules into the system, allowing you to build only the necessary functions quickly and at a low cost. It enables "Survival DX" that can be implemented immediately without stopping on-site operations.
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basic information
Flexible customization tailored to on-site operations is possible. Below are examples of standard integration flows. 【Supported Channels】 FAX, email, notification apps like LINE, web forms, phone memos 【Main Features and Use Cases】 1. Paperless FAX: Convert received FAX into PDFs for sharing. Directly reference from the order slip screen to prevent paper circulation and loss. 2. Web Form and Data Import: Analyze inquiries and order details for automatic registration into the database. 3. History and Status Management: Automatically match with existing master data (deduplication) to visualize "who contacted, when, and for what, and who is currently responding" across the company. Manage statuses such as unprocessed/processing. 4. Push Notifications: Immediately alert responsible personnel on their smartphones (LINE, etc.) for important notifications like complaints or overdue responses to prevent missed actions. *This product is a semi-customized type utilizing a framework, allowing for individual tuning to fit your existing systems.
Price information
By utilizing a basic collaboration framework, it is possible to significantly reduce initial costs and development time compared to developing from scratch. Since this may vary depending on the specifications and requirements of the existing system (such as the number of screens and types of linked databases), we will provide a quote after the hearing.
Delivery Time
※If it is a standard combination of features, it can be operational in as little as a few weeks. It will vary depending on the volume of individual requirements.
Applications/Examples of results
**Expected Uses and Implementation Effects** ■ Manufacturing and Wholesale Industries with High Volume of FAX Orders - Reduces the "time of doom" from collecting FAXes every morning to system input. - Allows for immediate confirmation of past FAX history and project status from a smartphone while on the go. ■ Customer Support and Sales Departments - Prevents disputes over "he said, she said" and stops responses when the person in charge is unavailable. - Centralizes the history of multiple channels (email, LINE, phone) by customer, eliminating handover tasks. *This system is not a generic package but a semi-custom solution. We propose optimal screen design and data integration without disrupting your company's unique operational flow that is currently in operation.*
Detailed information
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We will centralize multiple channels and visualize across the company "who contacted, when, and for what reason, and who is currently responding."
Line up（2）
| Model number | overview |
|---|---|
| Connect Mon Mobile | Directly connect the site with the database using smartphones and barcode readers. Eliminate double work and transcription errors during receiving, inspection, and inventory. |
| Connect Mon Portal | Connect with customers, partner companies, and suppliers through a My Page, enabling real-time sharing of order backlogs and delivery dates. This prevents disputes over "what was said and what wasn't." |
Company information
We provide a comprehensive IT service from planning and proposal of IT systems operated within companies to design, development, and maintenance. We also implement cost-effective cloud services and build systems by combining multiple systems, as well as providing operational maintenance support. In terms of security, we handle IT asset management, information security systems such as "SS1," online sharing tools like "box," and OS protection software like "AppGuard." We conduct pre-implementation hearing visits and online meetings to propose the most suitable systems.
