I want to respond to various "voices"! From government call centers to order centers, leave it to us.
Our company provides call center services with a wealth of experience, ranging from department store order centers to major shipping companies' cloud system help desks. In our contact center, we offer a variety of solutions for private and corporate clients, from general call centers to e-commerce fulfillment. We also operate a help desk, where our specialized staff utilizes our expertise as an IT company to handle customer inquiries and troubleshooting with advanced "technology" and "knowledge." 【Services Offered】 ■ Government Call Center ■ Contact Center ■ Administrative Support Center ■ Help Desk ■ Order Center *For more details, please download the PDF or feel free to contact us.
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For more details, please download the PDF or feel free to contact us.
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Applications/Examples of results
【Operational Results (Partial)】 ■ Call Center and Help Desk Projects ・ Order Center for Major Department Store ・ Luggage Handling Operations for Cruise Ships ■ Government Call Center Projects ・ Health Insurance Information Center for Designated Cities ・ Citizen Call Center for Designated Cities *For more details, please download the PDF or feel free to contact us.
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Company information
Tokei Densan Co., Ltd. is a company that specializes in system design, development, and operation of solutions tailored to specific industries and business operations. We provide comprehensive outsourcing of customer contact operations, including inbound and outbound services. Our professional operation staff responds to customer needs with accurate and speedy service at a reasonable price. We offer total BPM operations and fulfillment know-how that leverage integration with core systems and cloud-based business systems.
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