It's not just about transferring calls. A call center that supports you until the case is completed.
"Procall 24" is a call center service specifically designed for rental management companies, created to assist with busy rental management operations. By eliminating the need to handle incoming calls from tenants, you can focus on high-difficulty cases and productivity-enhancing tasks. "There's no time to meet with owners." "I'm just accumulating overtime due to miscellaneous tasks." Wouldn't you like to solve such rental management issues with a call center? You can implement professional support from the start without the time and effort required to train employees. Please feel free to contact us if you have any requests. 【Service Scope】 ■ Handling inquiries and reception regarding cancellations and renewals ■ Requesting estimates and processing orders for repair contractors ■ Identifying and addressing violators of etiquette ■ Reporting to the police in cases of burglary or suspicious individuals *For more details, please download the PDF or feel free to contact us.
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basic information
【Benefits of Introduction】 ■ You will be freed from miscellaneous phone calls. ■ You can keep a record of response history. ■ Capable of handling complaints related to tenant troubles. ■ Can also respond to equipment failures. ■ On-site coverage with the dispatch function. <Notes> 1. We do not provide services "only at night and on holidays." ⇒ By entrusting us with daytime tenant support, the management of rental properties becomes easier. We believe that responding only at night would just lead to "postponing work." 2. Service is generally provided for properties with 500 units or more. ⇒ However, if you have specific circumstances, such as "we aim to manage 500 units in the near future!" please feel free to consult with us. *For more details, please download the PDF or feel free to contact us.
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【Regarding these concerns】 ■ Constant phone calls from tenants ■ No record of tenant interactions, no time to keep records ■ Employees are exhausted from handling complaints ■ The current call center ultimately requires us to handle it ourselves *For more details, please download the PDF or feel free to contact us.
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Company information
Since our establishment, we have supported over 600 real estate companies with solutions specialized in rental management. We are not just a "service provider"; we are a group of specialists who can consult on various issues related to real estate assets, including land utilization, buying and selling, and inheritance. We believe that rental management companies, which manage the assets of property owners, should be the main players in this industry, and we will guide our clients toward their ideal future through various methods.
