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  6. Annual cost reduction of 350 million yen! The astonishing cost-effectiveness of AI help desks.

Annual cost reduction of 350 million yen! The astonishing cost-effectiveness of AI help desks.

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last updated:Jan 16, 2026

PKSHA Technology
PKSHA Technology
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Reduce inquiry response labor by 50%! Simulation to maximize return on investment (ROI).

We will unravel the specific financial benefits brought about by the automation of inquiry responses based on actual calculation examples. In a company that receives 50,000 inquiries per month, if 50% of them can be automated, it would result in a reduction of 8,400 hours of labor per month. When converted to the hourly wage of full-time employees, this translates to an estimated cost benefit of approximately 350 million yen annually. Shifting the reduced resources to more creative and high-value-added tasks will contribute to the growth of the organization. *We have published indicators for estimating the reduction effects for your company in the materials.

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株式会社PKSHA

Annual cost reduction of 350 million yen! The astonishing cost-effectiveness of AI help desks.

株式会社PKSHA ロゴ.png
株式会社PKSHA ロゴ.png
  • Related Link - https://www.pkshatech.com/
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Proposal for the Implementation of an AI Knowledge Platform

Proposal for the Implementation of an AI Knowledge Platform

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PKSHA

PKSHA Technology

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PKSHA Technology Inc. is a company that develops algorithms based on natural language processing, image recognition, and machine learning/deep learning technologies, and provides them as solutions. Furthermore, it accelerates social implementation by developing products based on these solutions and offering them as SaaS. New needs identified in this process are fed back to the development team, creating a cycle for the future software development process.

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