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  6. Instantly synchronize knowledge with the AI help desk! Automatically reflect new information at all times.

Instantly synchronize knowledge with the AI help desk! Automatically reflect new information at all times.

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last updated:Jan 16, 2026

PKSHA Technology
PKSHA Technology
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Achieve knowledge management without double handling through automatic integration with a specific folder.

We will build an environment where AI can always reference new information by integrating with SharePoint Online used within the company. It is possible to synchronize the AI help desk with a specified folder, allowing for immediate reflection of any file additions or updates. There is no need to organize all files, and the ability to start small from a specific folder for public use is a significant advantage. This will prevent the double management of manuals and enhance the accuracy of automated responses while maintaining the freshness of information. *Specific settings and operational images for SharePoint integration are illustrated in the materials.

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株式会社PKSHA

Instantly synchronize knowledge with the AI help desk! Automatically reflect new information at all times.

株式会社PKSHA ロゴ.png
株式会社PKSHA ロゴ.png
  • Related Link - https://www.pkshatech.com/
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The specific settings and operational image for SharePoint integration are illustrated in the materials.

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The specific settings and operational image for SharePoint integration are illustrated in the materials.

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Proposal for the Implementation of an AI Knowledge Platform

Proposal for the Implementation of an AI Knowledge Platform

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PKSHA

PKSHA Technology

Information and Communications

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PKSHA Technology Inc. is a company that develops algorithms based on natural language processing, image recognition, and machine learning/deep learning technologies, and provides them as solutions. Furthermore, it accelerates social implementation by developing products based on these solutions and offering them as SaaS. New needs identified in this process are fed back to the development team, creating a cycle for the future software development process.

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