Comparison of In-Person and Non-In-Person Sales Processes: Best Practices

basic information

To clarify the roles of face-to-face and non-face-to-face interactions, sales representatives can approach clients without hesitation using the optimal method, leading to improved sales efficiency. While travel costs are significantly reduced, the number of business meetings can be increased, dramatically enhancing the return on investment for sales resources. High-quality hearings can be conducted non-face-to-face, allowing for a focus on specific proposals and closing during in-person visits. With the activity history of both processes centrally managed, consistency in customer interactions is maintained, increasing customer trust. Bottlenecks in each process become clear through comparative data, enabling rapid problem-solving and accelerating the PDCA cycle. Freed from the constraints of time and location, it becomes possible to approach a broader market and build new pillars of revenue. 【Strengths and Features】 ■ Comparison of face-to-face and non-face-to-face sales processes and role definitions ■ Establishment of information collaboration systems supporting hybrid strategies ■ Skill training that reproduces professional expertise online

Price information

Is your company able to master the "essence" of both face-to-face and non-face-to-face interactions? 'PROBiZZ' is currently offering a free comparison document on the [professional essence] of face-to-face and non-face-to-face sales processes. It condenses the optimal methods for each negotiation phase and examples of cost reduction achieved through hybrid strategies. By incorporating the essence from this document, let's transform your sales into a "hybrid organization that produces the best results." Download the document and optimize your face-to-face and non-face-to-face processes.

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Applications/Examples of results

- A service company that was overly focused on face-to-face visits, incurring high travel costs and time, implemented a process under the guidance of 'PROBiZZ' to conduct initial and intermediate hearings non-face-to-face, resulting in a halving of visit frequency while maintaining the order rate. - An IT company that was unable to leverage the know-how gained from face-to-face interactions, leading to a decline in contract rates, executed a training initiative with the support of 'PROBiZZ' to master online-specific skills such as screen sharing and non-verbal communication, resulting in improved persuasiveness in non-face-to-face interactions and a 15% increase in order rates from online sources. - A manufacturing company that faced difficulties in providing consistent responses due to the dispersion of customer information between face-to-face and non-face-to-face interactions implemented a strategy under the guidance of 'PROBiZZ' to establish a system for centralized management of activity data across all processes using SFA, resulting in standardized quality of customer interactions and increased trust from customers.