[Business Improvement Tips] What is the definition of success in online sales?

basic information

By clarifying the "definition of success," unnecessary trial and error is eliminated, allowing us to take the shortest route toward achieving our goals. The specific points that each sales representative needs to improve, such as the quality of online hearings and the structure of presentations, become clear. The introduction and establishment of necessary tools for online sales progress, leading to smoother information sharing and progress management, thereby reducing the workload. By visualizing success cases based on data, the efficiency of training and on-the-job training (OJT) improves, enabling the early development of new employees into valuable assets. Since sales activities can be reviewed based on evaluation criteria derived from customer online behavior, customer satisfaction and **LTV (Customer Lifetime Value)** are enhanced. A successful model for online sales is established within the organization, creating a system that can respond flexibly and quickly to market changes. 【Strengths and Features】 ■ Setting KPIs that define success in online sales ■ Identifying business improvement hints based on data ■ Incorporating the definition of success into SFA/CRM systems

Price information

Is the "definition of success" in your company's online sales becoming ambiguous? "PROBiZZ" is currently offering a free quick reference guide on the "definition of success" that serves as a hint for improving online sales operations. This guide thoroughly explains the essential elements for success, including KPI settings practiced by successful companies and specific examples of processes that lead to orders. Let's transform your company's online sales into a **"system that generates results"** with the hints from this guide. Download the materials and make the success of your online sales a **certainty**.

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Applications/Examples of results

- An IT service company, which had ambiguous evaluation criteria for online sales and variations in activities among representatives, implemented measures under the guidance of "PROBiZZ" to define specific KPIs such as "conversion rate" and "screen sharing time." As a result of clarifying goals, the behavior of sales representatives changed, leading to a 10% increase in the order rate from online sales. - A manufacturing company that had been unable to replicate success in online negotiations relying on experience and intuition analyzed successful negotiation recordings with the support of "PROBiZZ" and standardized talk scripts and proposal structures. As a result of the "definition of success" permeating the organization, young employees were able to achieve stable results, leading to the systematization of know-how. - A consulting firm that was unaware of the bottlenecks in online sales and had been providing ad-hoc guidance implemented measures under the guidance of "PROBiZZ" to accumulate data by process in their SFA and build a system to compare it with the definition of success. As a result, accurate improvement guidance based on data became possible, leading to improved productivity in sales activities.