Establishing SFA from almost zero experience with IT tools! A challenge to sell through the power of the organization.
We would like to introduce a case where our "Knowledge Suite" was implemented at Tanizawa Seisakusho Co., Ltd., which manufactures and sells industrial safety and health protective equipment. Previously, information such as "business negotiation status" and "sales reports" before receiving orders was not managed within the organization. The lack of information sharing led to the personalization of know-how and a decline in sales efficiency. After the implementation, the business negotiation status from sales offices across the country is constantly shared, strengthening internal collaboration and making the know-how of excellent sales representatives visible. It has also become useful for internal training. [Case Summary (Partial)] ■Challenges - There was no management of business negotiation information before receiving orders. - The lack of information sharing resulted in decreased sales efficiency. ■Effects - The business negotiation status from various locations is now constantly shared, enhancing internal collaboration. - The know-how of capable sales representatives has been visualized and can now be utilized for internal training. *For more details, please download the PDF or feel free to contact us.
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【Overview of Other Cases】 ■Purpose of Implementation - Accumulation and management of sales information, such as how customers are encountered before orders and what is discussed during negotiations. - Acceleration of information sharing that was previously done through Word documents and internal newsletters, as well as improved searchability for past information. ■Operational Method - Established quotas for creating negotiations and sending emails to make the use of "Knowledge Suite" a habit. - Improved the searchability and visibility of negotiations by writing specific keywords as hashtags in the negotiation content. *For more details, please download the PDF or feel free to contact us.
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Our company is engaged in the planning, development, and operation of internet services, as well as consulting services related to business efficiency and improvement. We also operate the business chat service "InCircle." Please feel free to contact us if you have any inquiries.