A practical support-type solution that can restructure the challenges of ineffective telemarketing and redesign methods to achieve results.
**Benefits** - The success rate of telemarketing can be visualized and improved. - Optimization of speech and timing can be easily achieved. - Transition from subjective responses to reproducible methods. 'PROBiZZ' is a sales support tool that visualizes the current state of ineffective telemarketing and improves it from the ground up. Many of the reasons why telemarketing does not lead to results stem from inconsistencies in the target list, talk design, and timing. 'PROBiZZ' automatically records and classifies call history, response content, and lead attributes, extracting trends of success factors. It allows for decision-making on calls at optimal timing and selection of speech based on responses, significantly reducing inefficient sales activities. Successful talk examples can be shared across the entire team, enabling even inexperienced or new members to achieve a certain level of results. Sales managers can identify improvement points from metrics such as connection rates and appointment rates, and provide data-driven guidance on actions. By continuously cycling through these improvement processes, overall productivity increases, and unnecessary calls decrease. 'PROBiZZ' supports the shift away from relying on intuition in telemarketing tasks, facilitating reform through a scientific approach.
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basic information
By utilizing "PROBiZZ," you can derive the success factors of telemarketing from data and achieve reproducible sales activities. This allows you to break away from the inefficient methods of relying on "number of calls" and "experience," improving both accuracy and efficiency. It automatically records customer response history, connection rates, and conversation content, visualizing patterns with a high probability of success. As a result, a standardized system is established where everyone can achieve a certain level of results without depending on individual skills. Improvement points in the conversation content can be shared within the team, making it effective for daily reflections and training. The timing of calls and the order of approaches are also optimized through data, establishing a method of attack with minimal wasted efforts. Management can more easily conduct performance evaluations and improvement guidance linked to KPIs, reducing the burden on development. "PROBiZZ" provides a system for continuously improving telemarketing results based on scientific evidence, rather than relying on "luck" or "intuition." 【Strengths and Features】 ■ Automatic recording and analysis of call content and results ■ Visualization of the correlation between conversation content and outcomes ■ Sharing and execution of the improvement cycle across the entire team
Price information
At "PROBiZZ," we have prepared materials that summarize the necessary features, pricing structure, and specific case studies for improving telemarketing operations. If you want to know the details of pricing and features right away, please use the document download or individual consultation. We can also provide information on free trials before implementation and methods for measuring effectiveness.
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Applications/Examples of results
- Based on call history and outcome information, we will implement a PDCA cycle for the talk script and establish an operational system that allows even telemarketing beginners to achieve results. - By collaborating with the marketing department and sharing lead attributes, responses, and interest data, we will automatically adjust the priority and approach of calls. - Sales managers will monitor the trends of appointment rates and connection rates on a dashboard, setting timely improvement instructions and training policies.
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Engine Co., Ltd. offers the inside sales support service 'PROBiZZ' to structurally solve sales challenges for companies. Aiming to streamline the sales process and maximize results, customization tailored to corporate needs is possible. An experienced dedicated team handles everything from creating target lists to outreach and setting up business meetings. Through data-driven strategy design and KPI management, continuous improvement and reproducibility of results are achieved. Additionally, we support the visualization and analysis of sales activities by utilizing the latest tools and technologies. With a proven track record across various industries, we provide services backed by reliability and performance. Engine Co., Ltd. offers a new standard of sales support that realizes the "systematization" of sales and the "reproducibility" of results.