Many support achievements! We will confirm details regarding foreign guests and settings, and proceed to solve issues.
We would like to introduce a case where we are operating inquiry support regarding guest room WiFi connections in collaboration with Company N, a major telecommunications infrastructure SIer. When foreign guests have trouble connecting to WiFi, they contact the hotel front desk, which delegates all inquiries to Language One. Our company confirms details with the foreign guests and proceeds to resolve the issues. 【Case Overview】 ■ Supported languages: Japanese, English, Chinese, Korean ■ All inquiries regarding connection troubles are handled through FAQs ■ If the FAQs cannot address the issue, it is escalated for further assistance *For more details, please download the PDF or feel free to contact us.
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For more details, please download the PDF or feel free to contact us.
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Applications/Examples of results
【Support Achievements】 ■ Famous hotel in Shinjuku ■ Famous hotel in Gotenba ■ Famous hotel in Karuizawa ■ Famous hotel in Makuhari ■ Famous hotel in Ikebukuro ■ Famous hotel at Chubu Centrair International Airport ■ Major resort hotel in Osaka ■ Major resort hotel in Tokyo *For more details, please download the PDF or feel free to contact us.
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Company information
Our company helps to remove barriers to communication. In particular, we provide multilingual call center services for telephone interpretation in fields related to safety and security, such as healthcare, fire services, and police, as well as in areas related to social infrastructure, including electricity, gas, water, transportation, telecommunications, and finance. We are dedicated to lowering communication barriers for all foreigners living in Japan.