Supported languages are Japanese, English, Chinese, and Korean! Operating a help desk for web services.
We would like to introduce a case study of the Digital Agency's entry procedure service help desk. To expedite the entry procedures for entrants from overseas (including Japanese citizens returning from abroad), a web service (Visit Japan Web Service) has been implemented that allows for a consistent entry process, including quarantine, immigration inspection, and customs declaration. We operate the help desk for this web service. [Case Overview] ■ Operating System: 24 hours a day, 365 days a year ■ Supported Languages: Japanese, English, Chinese, Korean *For more details, please download the PDF or feel free to contact us.
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Our company helps to remove barriers to communication. In particular, we provide multilingual call center services for telephone interpretation in fields related to safety and security, such as healthcare, fire services, and police, as well as in areas related to social infrastructure, including electricity, gas, water, transportation, telecommunications, and finance. We are dedicated to lowering communication barriers for all foreigners living in Japan.