Third-party maintenance case: Yokohama City. You can choose the necessary duration, and long-term maintenance for 5 years is also possible!
Customer case in the transportation industry: Solving the issue of storing data with legal retention periods.
The equipment used by our customer in the transportation industry, which handles not only domestic but also international logistics, is the NEC Express5800/R120g-1E. The server, which stores data with a legally mandated retention period, is out of maintenance, and the manufacturer has provided a quote that is not realistic, leading to a lack of progress in discussions. Therefore, we proposed a "temporary maintenance" solution. After discussing their needs, they decided to contract for maintenance for five years this time. In the case of multi-year contracts, we provide the necessary maintenance parts for the following years in the first year, which allows us to avoid shortages of repair parts during the contract period. The pricing can also be kept lower with a multi-year contract, and for those wishing for long-term maintenance, we recommend contracting for multiple years in advance for cost reduction. ■Challenges - The server for storing data with a legally mandated retention period is out of maintenance, and long-term maintenance from the manufacturer did not fit the budget. ■Results - With "temporary maintenance," the necessary maintenance period can be selected, and long-term maintenance for five years can be accommodated at a reduced cost.
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With a limited IT investment budget, why not save on defensive investments in core systems using "interim maintenance" and effectively utilize those savings for offensive investments? Our company specializes in server maintenance extensions, hardware maintenance extensions, EOSL maintenance, and third-party maintenance. In the past, replacing the latest and fastest servers every five years was a status symbol for companies, but the reality is that there are far more companies that want to operate their systems for longer than five years. In that case, we aim to provide a service that makes customers feel satisfied with their operational longevity—offering maintenance services that allow servers reaching their fifth year to operate for ten years. With this in mind, we have made "interim maintenance" our core service and set a goal to become a leading company in domestic third-party maintenance, having provided "interim maintenance" for over 72,000 units to date. We can accommodate not only major domestic and international equipment but also older models and rare devices. Please feel free to consult with us.
