October: Scheduled exhibitions (Fukui, Gifu, Fukuoka)

It's the first time using third-party maintenance... The reason why a manufacturing customer chose "interim maintenance."

The target device is a rack server manufactured by NEC, released in 2016. This time, due to the overlap of the maintenance expiration period and the internal system updates, there were concerns about what to do if any issues arose during the period of operation without maintenance. On the other hand, this was the first time using third-party maintenance, and there were concerns about the support content. In the case of "temporary maintenance," if you share the configuration information, we strive to provide prompt estimates and service proposals. Additionally, if requested, we offer opportunities to introduce our services through face-to-face and web meetings. You were satisfied with our 24/7 support for incidents and our maintenance system with dedicated materials, leading to your contract with us. ■Challenges You had a need to retain the current data for a certain period due to changes in the internal system for manufacturing records. Additionally, you contacted us because the EOSL would end before the new system went live. ■Proposal As an option for hardware maintenance, we proposed "temporary maintenance." Although you were anxious about using third-party maintenance for the first time, our sales representative carefully explained the maintenance system, which reassured you, and you proceeded with the contract.

• Other PCs and OA equipment

Customer case in the transportation industry: Solving the issue of storing data with legal retention periods.

The equipment used by our customer in the transportation industry, which handles not only domestic but also international logistics, is the NEC Express5800/R120g-1E. The server, which stores data with a legally mandated retention period, is out of maintenance, and the manufacturer has provided a quote that is not realistic, leading to a lack of progress in discussions. Therefore, we proposed a "temporary maintenance" solution. After discussing their needs, they decided to contract for maintenance for five years this time. In the case of multi-year contracts, we provide the necessary maintenance parts for the following years in the first year, which allows us to avoid shortages of repair parts during the contract period. The pricing can also be kept lower with a multi-year contract, and for those wishing for long-term maintenance, we recommend contracting for multiple years in advance for cost reduction. ■Challenges - The server for storing data with a legally mandated retention period is out of maintenance, and long-term maintenance from the manufacturer did not fit the budget. ■Results - With "temporary maintenance," the necessary maintenance period can be selected, and long-term maintenance for five years can be accommodated at a reduced cost.

• Other PCs and OA equipment

Hotron Inc. has launched its new product, the "Vehicle Count Sensor CCS3"! This product is a ceiling-mounted sensor that combines infrared and radar technology. It reliably detects vehicles in both directions with a single unit, accommodating traffic during congestion and vehicle passing, thus achieving efficient occupancy management in large parking lots. Additionally, it can be utilized for exit warning purposes in addition to vehicle counting, contributing to the safe and smooth operation of parking facilities. 'Features' - Improved detection performance against changes in road surface during rainy weather by using both infrared and radar. - Equipped with IP67 waterproof and dustproof performance, making it effective even in salt damage areas. - Various settings can be configured from a dedicated app (for Android devices), with current settings easily visible at a glance. - The base dimensions are the same as the previous model "CCS2," allowing for smooth replacement of existing equipment. *For more details, please refer to the product information, catalog download, or contact us.*

At StrateCutions HRD LLC, we provide trivia useful for management through videos. As part of the series "Billion-Dollar Company Creation Support Research Group," today we will present "Market-Oriented and Customer-Oriented Strategies." (Please check the "Related Links" below.)

Hotron's vehicle detection sensors allow you to search for products that meet your needs from three categories: "Purpose of Use," "Location of Use," and "Product List." The sensors detect the passage of vehicles and notify you with a rotating light, or switch the display of parking availability. They manage vehicle presence, full parking, and exit warnings in parking lots, contributing to safe driving and smooth operational management within the parking area. They are used in various settings, from coin-operated parking to large-scale parking lots.

Have you ever been told at work to "think from the customer's perspective"? In fact, there is a significant pitfall in thinking about "customer perspective" by imagining "what if I were the customer..." in your mind. When you think based on imagination without having experienced it yourself, you unknowingly incorporate "your own preferences" and "the production side's convenience," ultimately resulting in "just your own perspective." This is where the concept of "customer starting point" becomes important. Customer perspective: Imagining and thinking about the customer's feelings in your own mind (subjective) Customer starting point: Starting from the "facts" of the real problems and behaviors that customers face (objective) When creating brochures or advertisements, what is important is not baseless fantasies, but starting from the real problems and voices (facts) that the customers in front of you are experiencing. At Oibe Design Office, we do not simply create beautiful printed materials; instead, we engage in a collaborative design process centered around this "customer starting point," organizing the thoughts and strengths that companies want to convey. *If you are struggling with how to communicate your company's strengths or create promotional tools, please feel free to consult with us.

We have released a free browser shooting game called "Blink Shooting," which you can play using only your blinks, without using your hands. Close your right eye to shoot a gun, your left eye for missiles, and both eyes for bombs. You clear the game by defeating the boss within 60 seconds. Regular short blinks won't trigger a shot; you can only shoot when you consciously close your eyes for a longer duration. You can experience the accuracy of our "blink detection technology," which distinguishes between conscious and unconscious blinks, while playing. No installation or membership registration is required, and the camera footage is not sent outside the device. The technology used in the game is also available as a "blink detection SDK" (for Windows / Linux / iOS / Android, with a one-month free trial) that can be integrated into products, as well as a Windows application for research and verification purposes.