Request by phone to the team | Plaud Note during the founding period

Aren't requests for phone calls concentrated on representatives and sales? Use call recording and transcription to create records for handovers.

Are you facing the issue of requests received from customers over the phone lingering in the minds of representatives and sales staff? They are too busy to relay the information to other team members. At P-Up, we offer consultations on the introduction of Plaud Note tailored for phone handling in startup companies. We organize conversations into records that can be reviewed using call recordings made by attaching a device to the back of a smartphone, along with transcription and summarization through an app. For example, we envision scenarios where a change request received by a representative is passed on to the responsible person, or where sales confirm delivery dates and quantities internally, or when reviewing conversations for follow-up responses. Do not finalize the request details solely based on recordings and summaries; instead, have a person verify quantities, amounts, dates, and proper nouns against the original audio and confirm with the customer as needed. Let's also decide on the sharing recipients and storage duration for the records. *Please explain to the other party and obtain their consent before recording. The recording requires the device to be attached, mode switching, and starting operations. It is necessary to confirm the operating environment, transcription limits, and fees in advance. The accuracy of AI output is not guaranteed. For more details, please refer to the PDF catalog and let us know the number of users, desired implementation timing, and any issues you are facing through the "Contact Us via Web" option on Ipros.

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