We propose improvements to the challenges of online services through analysis from various angles.
"User testing" is our UX improvement service that identifies issues by having users use the product or service and gathering their honest feedback. We analyze "usability" based on specialized knowledge of design and site structure. We conduct analyses of competitors, summarize trends and the strengths of each company, and create reports. As a result of conducting objective user testing, the service is optimized for the target users, improving usability and leading to the resolution of issues and increased customer satisfaction. Please feel free to contact us if you have any requests. 【Features】 ■ Real device testing ■ Interviews ■ Identification of issues based on experience ■ Competitor analysis *For more details, please download the PDF or feel free to contact us.
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【Implementation Effects】 ■ Increased product purchase rate in the cart by reviewing the registration form and payment methods ■ Increased survey response rate with measures that boost respondent motivation ■ Increased registration rate by reviewing input content ■ Increased traffic from the landing page through optimization for the target audience ■ Analyzed and improved stumbling points for the elderly, resulting in increased usage rate *For more details, please download the PDF or feel free to contact us.
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Applications/Examples of results
【Such Issues】 ■ Although products are added to the shopping cart, customers do not proceed to checkout. ■ The response rate for surveys is low. ■ The dropout rate on input forms is high. ■ A landing page was created, but traffic is not increasing. ■ There is little access from the elderly, etc. *For more details, please download the PDF or feel free to contact us.
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Our company is a production studio specialized in the digital domain. Our strength lies in the seamless collaboration between designers and engineers, allowing us to provide optimal solutions tailored to our clients' needs. We are also focused on developing our own services, striving to offer valuable services to our clients while incorporating technology. Please feel free to contact us.