What are the tips for choosing CRM/SFA products? A thorough explanation of the key points.
For selection during product introduction! You can download the materials from the form on our website.
CRM/SFA is an essential tool that supports sales activities and customer management, facilitates information sharing within the company, and improves communication with customers and management efficiency. In recent years, there has been a vast number of CRM/SFA products available, making it challenging to select the right product for your company, which will require time and effort. Therefore, this time we will introduce what CRM/SFA is and provide a "CRM/SFA Product Classification Comparison and Explanation Document" that analyzes and explains it by categorizing it into three categories based on cost and functionality for product selection. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.*
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Company information
Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with "esm (e-Sales Manager)" since 1999. We have a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization assistance). The competition lies in customer touchpoints! Our customer management system, 【esm (e-Sales Manager)】, leads all customer touchpoint activities in sales, marketing, and after-service to a higher level: https://www.e-sales.jp/ *Based on our company's achievements and the Japan Standard Industrial Classification.
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