Explaining the important benefits, roadmap, and successful case studies of formulating a DX strategy!
In recent years, DX (Digital Transformation) has been promoted by many media and companies. While the introduction of DX has benefits such as improving operational efficiency and creating new business models, a report from the Ministry of Economy, Trade and Industry (as of October 2020) indicates that over 90% of companies have yet to start their initiatives related to DX. So, how should we plan and implement DX? This article will explain the important benefits and roadmap for formulating a DX strategy, as well as successful case studies from companies. *For more details on the column, please refer to the related links. Feel free to contact us for more information.
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with "esm (e-Sales Manager)" since 1999. We have a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization assistance). The competition lies in customer touchpoints! Our customer management system, 【esm (e-Sales Manager)】, leads all customer touchpoint activities in sales, marketing, and after-service to a higher level: https://www.e-sales.jp/ *Based on our company's achievements and the Japan Standard Industrial Classification.