We will explain the selection methods and key points for operation in a column format!
This article explains the top 10 recommended CRM (Customer Relationship Management) systems, how to choose one, and key points for operation. CRM originally means "customer relationship management." However, it is now common to refer to tools that centralize customer information as CRM. If you are experiencing challenges with customer management using Excel, please take this as a reference. *You can view the detailed content of the column through the related links. For more information, feel free to contact us.*
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*You can view the detailed content of the column through the related link. For more information, please feel free to contact us.*
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The detailed content of the column can be viewed through the related link. For more information, please feel free to contact us.
Company information
Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with "esm (e-Sales Manager)" since 1999. We have a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization assistance). The competition lies in customer touchpoints! Our customer management system, 【esm (e-Sales Manager)】, leads all customer touchpoint activities in sales, marketing, and after-service to a higher level: https://www.e-sales.jp/ *Based on our company's achievements and the Japan Standard Industrial Classification.