Introducing a case study of a fixed-location picking system and data integration.
In the apparel EC logistics center that handles BtoC customer interactions, there was a need to respond quickly to customer inquiries. We introduced our proprietary video search system, 'Visual Factracer,' which integrates with the order data of the fixed-position picking system. This allows for instant searching and playback of target videos using keywords such as shipping instruction numbers, product names, and JAN (EAN). 【Case Overview】 ■Challenge - There was a need to respond quickly to inquiries. ■Result - It became possible to instantly search and play back the desired work scenes, enabling quick responses. *For more details, please refer to the PDF document or feel free to contact us.
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【Features of this System】 ■ Troubleshooting Analysis ■ Analysis Support ■ Business Improvement ■ Staff Training *For more details, please refer to the PDF document or feel free to contact us.
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Our company started developing security products in 2000 and has expanded its business into the development, design, and production of a wide range of products, including digital video recorders and network servers. We are particularly focused on developing high-performance and high-quality security products, striving day and night to advance cutting-edge technology to meet various needs. Our motto is to consider "what is the best value for our customers" and to provide better solutions for everyone. Our company also accommodates online meetings (via Teams, ZOOM, etc.). Please feel free to reach out with any questions or consultations.