An online customer service system that allows you to connect with suitable staff with one click in your browser.
"Genius" is an online customer service system that supports one-on-one face-to-face interactions. You can start engaging with customers directly on your company's website, seamlessly guiding them through chat bots & chat, video chat, web service reservations, text chat/video chat, and web customer service. Please feel free to contact us if you have any requests. 【Service Usage Flow】 1. Place a banner/widget link at the top of the homepage. 2. List the types of consultations available in the consultation entrance. 3. Staff associated with the consultation topics will respond with just one click. *For more details, please download the PDF or feel free to contact us.
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basic information
【Benefits of Introduction】 <Customer> ■ Consult with the store while relaxing at home ■ One-on-one, personalized customer service ■ No need for ID exchange, can consult immediately <Company> ■ Increased conversion rates through online customer service ■ Increase in the number of consultations due to immediate consultations (300% compared to Zoom) ■ Customer service via in-store tablets (eliminating waiting times) ■ Effective utilization of waiting staff *For more details, please download the PDF or feel free to contact us.
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Applications/Examples of results
【Usage Image】 ■ Inquiry Desk (Administrator / Concierge) ■ Inquiry Desk (Your Company) ■ Board of Directors ■ Instruction Manual (Video) ■ Remote Disaster Prevention Training ■ WEB Event *For more details, please download the PDF or feel free to contact us.
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Company information
Our company focuses on concierge services for condominiums, supporting community formation and introducing services that are helpful for daily living. Our approach involves a comprehensive diagnosis and engagement with both the "hard" aspects, such as systems and structures, and the "soft" aspects, such as relationships and cultural environments. We provide comfortable daily living for our clients in high-end condominiums, senior residences, business offices, shared offices, and more, responding with a spirit of hospitality. Please feel free to contact us with any requests.