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  6. Interactive AI customer service system "DynaReception"

Interactive AI customer service system "DynaReception"

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last updated:Mar 31, 2021

デジタルアテンダント 本社
デジタルアテンダント 本社
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With a unique intent interpretation engine, AI smoothly handles customer service, reception, and guidance through conversations with customers!

"Dynamic Reception" is an interactive AI customer service system where an AI avatar with scene recognition capabilities performs tasks such as reception, customer service, and guidance. It recognizes the presence of visitors and initiates conversation. It conducts multiple layers of calls to ensure no visitor information is missed. The AI not only avoids generating droplets but also mitigates the risk of infection by allowing interaction without touching phones or touch panels. 【Features】 ■ Makes customer service smart ■ Low cost (reference price: initial cost from 150,000 yen, maintenance cost from 20,000 yen) ■ Achieves reception, temperature checks, and facial recognition all in one ■ Image recognition AI engages with visiting customers ■ Visit notifications are sent to the PCs or smartphones of the person or department ■ AI accurately interprets the intent of visitors' speech ■ Infection control measures (droplet-free, contact-free) *For more details, please refer to the PDF document or feel free to contact us.

    WEB customer service system
image_7138.png

Interactive AI customer service system "DynaReception"

image_7138.png
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  • Related Link - https://dyna-reception.digitalattendant.co.jp/

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[Option Examples] ■Face recognition feature ■Temperature measurement feature ■Utilization of shared diary ■AI analysis of customer service data *For more details, please refer to the PDF document or feel free to contact us.

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【Usage Scenarios】 ■Office Information ■Fixed Cost Reduction ■Hotel Information ■Employee Reallocation ■Hospital ■Public Facility Counter ■Restaurant ■Manga Cafe ■Store ■Rental Office ■Event Venue ■Vending Machine *For more details, please refer to the PDF document or feel free to contact us.

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Interactive AI customer service system "DynaReception"

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デジタルアテンダント

デジタルアテンダント 本社

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Our company is an AI venture that aims to give back the benefits of AI technology to society, striving for a world where everyone can live without inconvenience. With our independently developed core engine (Replicant), we integrate scene recognition, intent interpretation, speech selection, and natural dialogue technology in various scenarios such as customer service, caregiving, support for people with disabilities, and floor management, providing solutions for natural interaction between humans and AI.

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