For KDDI Engineering! Introducing examples that contributed to the early stabilization of system operations.
We would like to introduce a case of support for the Program Management Office accompanying the renewal of the core system group. As the new core system renewal project progressed, there was a lack of customer promotion structure. Furthermore, various issues became apparent, such as individualization, bias, dysfunction, schedule delays, and task inconsistencies, regarding the need for a unified approach to communication with management, cross-functional reporting, inter-business collaboration, and collaboration between business and IT. In response, our company successfully contributed to various operations through professionals skilled in knowledge utilization, providing timely information to customer program owners and managing steering committees for each system. As a result, the promotion structure, inter-business collaboration, and collaboration between business and IT were enhanced and unified, leading to timely discussions of important matters with management and a more effective communication process. [Case Overview (Partial)] ■ Client Industry: Telecommunications ■ Service Line: Consulting / Business Consulting *For more details, please refer to the PDF document or feel free to contact us.
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【Summary of Other Cases】 <Challenges Faced by the Customer> ■ Insufficient customer promotion system ■ Issues such as personalization, bias, dysfunction, schedule delays, and varying task intensity have become prominent regarding unified communication to management, cross-functional reporting, inter-departmental collaboration, and collaboration between business and IT. <Support Provided and Results> ■ Operation of Program Management Office ■ Operation of Command Center ■ Ensuring consistency in inter-departmental collaboration ■ Improvement in familiarity with the system *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Pactera Technology Japan is a member of the Pactera Group, which has numerous locations globally and provides digital consulting and technology services to clients. Leveraging its accumulation of cutting-edge technology, it strongly promotes system construction that is organically combined with a hybrid application development system for clients across various industries, from finance to manufacturing and telecommunications. Currently, the Asia-Pacific region is a strategically important area for the group, and it is focusing on investing in and strengthening digital development, IoT solutions, and Fintech in that region. Additionally, Pactera offers various products and solutions to improve the operations of those in the manufacturing industry, as well as outsourced development services provided by professionals well-versed in manufacturing.