This is a training program for all employees aimed at improving communication skills in various situations!
We offer a "Dialogue Skills Improvement Training" to re-recognize the importance of face-to-face communication in the workplace, allowing us to leverage each other's abilities and personalities, and to acquire effective communication skills through exercises. By enhancing communication skills in various situations, we can create a diverse dialogue culture. Please feel free to contact us. 【Points and Effects】 ■ Understand communication issues and effective face-to-face communication ■ Acquire the practice of effective face-to-face communication ■ Master dialogue-based communication that revitalizes the organization *For more details, please download the PDF or feel free to contact us.
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【Example Standard Training Schedule (1-Day Model)】 <Day 1 - Morning> ■ Orientation ■ What is Communication - Recent Trends in Communication ■ Communication Issues - The Process of Face-to-Face Communication - Communication Challenges in the Workplace - Customer Satisfaction (CS) and Communication ■ Effective Face-to-Face Communication - The Mehrabian Principle - Three Elements of Face-to-Face Communication ■ Improving Content and Structure Expression - Speaking and Explaining - Listening and Gathering Information - Nodding - Asking Questions (Open and Closed Questions) - Confirming (Reflecting and Repeating) <Day 1 - Afternoon> ■ Improving Verbal Expression - Language Use, Honorifics, Expressions of Respect - Voice and Pronunciation ■ Improving Physical and Environmental Expression - Body Language (Eye Contact, Attitude, Posture, Facial Expressions) - Position and Distance with the Other Person ■ Enhancing Dialogue Skills - Drawing Out Opinions - Exchanging Opinions ■ Communication within the Organization - Organizational Culture - Engaging with Surroundings *For more details, please download the PDF or feel free to contact us.
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For more details, please download the PDF or feel free to contact us.
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Our company has been engaged in capability development, training, workplace reform projects, and creating spaces for dialogue for many years. Through a variety of programs that enhance the three "C's": Creative Knowledge, Collaboration, and Communication, we support the resolution of various challenges. Please feel free to contact us first.