[Problem Solving Case] Company A (Metal Trading Company/Wholesale)

● Seminar Theme Successful Patterns of Quality Management and Business Efficiency ~ The Importance of Automatic Dispatch and Cargo Tracking Tools ~ ● Co-hosted Seminar Overview In this seminar, we will introduce two products that contribute to the "efficiency of transportation and delivery functions in logistics." These can be utilized not only by transportation companies that interact with customers on-site but also by shippers aiming to improve delivery quality. ● Recommended for - Delivery management personnel / logistics department personnel - Those looking for ideas related to the 2024 issue - Those struggling with business improvement, cost reduction, and quality enhancement - Those considering a shift from analog operations - Those contemplating the introduction of tools ● Date and Time July 18, 2023 (Tuesday) 15:00 - 15:45 ● Delivery Format ZOOM Webinar (Capacity: 50 participants) ● Seminar Structure ○ Introduction of the automatic dispatch system "LYNA Automatic Dispatch Cloud" ○ Introduction of the cargo bulk tracking tool "Itsukuru" ○ Q&A Session

In the logistics industry, the following measures are being considered in response to the 2024 issue: 1. Improvement of working conditions Measures to improve drivers' working conditions include correcting long working hours, ensuring rest periods, and managing drivers' health. Additionally, the introduction of machinery that allows for easier handling of cargo, as well as parental leave and reduced working hours systems, are being promoted to create a work environment that is accessible to everyone, including women and the elderly, and to secure human resources. 2. Promotion of driver training and recruitment This includes providing attractive working styles and setting appropriate wages, utilizing younger generations, women, and foreign workers. 3. Efficiency through IT implementation and utilization of autonomous driving technology As part of efficiency improvements through IT systems, the scheduling, reception, and calling of truck loading and unloading have been systematized to reduce waiting times. There are reports of initiatives such as using AI for matching to develop optimal delivery plans and standardizing dispatch operations using the cloud. With future advancements in autonomous driving technology, the realization of a driverless delivery system could potentially resolve the driver shortage. Flexible responsiveness is required. If you have concerns about DX in logistics, please visit >> S.Y. Link https://sy-link.jp/

We would like to introduce the initiatives of shippers actively addressing the 2024 issue. Relaxation of designated times and redelivery services: A focus on speed, strict designated times, and redelivery services are directly linked to a decline in delivery quality by drivers and harsh working conditions. It is necessary to secure ample delivery time. While these factors raise concerns about a decline in service to customers and increased costs, from a broader perspective that considers the quality of your company until the product reaches the customer, improvements in delivery quality, such as driver greetings, manners, and smiles at the customer site, are expected to contribute to enhancing your brand. If you have concerns about DX in logistics, please contact S.Y. Link. https://sy-link.jp/

We will introduce the initiatives of shipper companies that are actively addressing the 2024 issue. Understanding the current state of logistics: By grasping the current situation of the logistics department, it leads to considering necessary measures such as reviewing transportation schedules and routes, optimizing warehouse layouts, and implementing systems for labor-saving. Reducing driver workload: Due to the strong influence of shippers over transportation companies, some drivers are required to perform tasks such as inspecting and displaying products. By eliminating such tasks and reducing waiting times for unloading, overtime hours can be significantly reduced. Reducing waiting times: At receiving and unloading locations, waiting times can exceed two hours, leading to overtime work. It is necessary to consider smooth unloading without waiting times by expanding and distributing receiving hours, as well as implementing a delivery reservation system. >> To be continued If you have concerns about DX in logistics, please contact S.Y. Link at >> https://sy-link.jp/