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  6. Send-back maintenance (third-party maintenance for network equipment)

Send-back maintenance (third-party maintenance for network equipment)

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last updated:Apr 24, 2026

データライブ 本社
データライブ 本社
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Extended maintenance after the standard maintenance period for network equipment. Available 24/7, 365 days a year. Flexible send-back maintenance.

IT Cost Optimization We provide extended maintenance for IT hardware (servers, network devices, storage) after the manufacturer's support ends, allowing for a simple method to prolong the usage period of systems without being constrained by EOSL, thus enabling IT cost reduction through budget reallocation. Sendback Maintenance Not only operational equipment but also spare units that are already in cold standby can be included, and we supply replacement units for long-operating network equipment. We also offer the option to deploy our replacement units at specified locations. EOL Extended Maintenance Service Supporting the long-term use of servers, storage, and network devices that reach EOL manufacturer support termination, with a proven track record of 90,000 units across 1,800 companies nationwide. Recommended for Manufacturer Support Termination Measures ✓ Manufacturer cannot extend support. ✓ System renewal cannot be completed before EOSL. ✓ Want to review maintenance costs for existing systems. ✓ Want to reduce IT costs and generate funds for investment in new IT themes. ✓ Want to choose a domestic third-party maintenance provider with high procurement capability and quality for replacement parts. ✓ Want to choose a domestic third-party maintenance provider with extensive utilization records across various industries.

    ERP (core system)Logistics and warehouse management systemsData Centres
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Send-back maintenance (third-party maintenance for network equipment)

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  • Long-term maintenance extension service for IT hardware (third-party maintenance)
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basic information

Not just cost reduction We can provide extended maintenance support for all server, storage, and network equipment that has reached End of Service Life (EOSL), enabling maintenance support for the entire IT infrastructure. This allows for not only the compression of maintenance costs but also the planned long-term maintenance of legacy systems during infrastructure upgrades and cloud migrations, facilitating digital transformation (DX). Quality and quantity of replacement parts We have a procurement and production system that supports our EOSL maintenance business, maintaining the ability to procure and stock EOSL parts as well as conduct quality inspections. We ensure a sufficient quantity and quality of maintenance replacement parts in stock.

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90,000 units domestically. DataLive's EOL extension maintenance service is adopted by over 1,800 companies and organizations across Japan, boasting extensive experience in extending the maintenance of IT hardware. DataLive's EOSL extension maintenance service allows for continued use even after failures, supporting the long-term operation of network infrastructure.

Detailed information

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Third-party maintenance - EOL/EOSL extended maintenance service

Third-party maintenance - EOL/EOSL extended maintenance service

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Advancing Third-Party Maintenance of IT Infrastructure (Data Live Case Studies)

Advancing Third-Party Maintenance of IT Infrastructure (Data Live Case Studies)

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データライブ

データライブ 本社

Information and Communications

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A Japanese third-party maintenance specialist provider that supports cost reduction and long-term operation of IT infrastructure. Even after the manufacturer's maintenance ends (EOL/EOSL), it stocks 800,000 main units and parts domestically and ensures the reliable provision of extended maintenance services. It is adopted by 2,000 companies nationwide, including those in finance, telecommunications, and power.

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