All-in-one email management system that achieves high-quality customer support.
"CX+" is an all-in-one email management system that allows you to handle emails, escalations, surveys, and reports in a one-stop solution at a low price. It is utilized by over 900 services and is helpful for email correspondence in various fields such as advertising, gaming, information and communication, e-commerce, and real estate. Please feel free to contact us if you have any requests. 【Features】 ■ Simple Plan: Ideal for stepping up from a basic email client ■ All-in-One Plan: Handle emails, escalations, surveys, and reports all in one place with CX+ ■ BI Plan: Allows for analysis by combining inquiry data with business KPIs in conjunction with BI tools *For more details, please download the PDF or feel free to contact us.
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basic information
【Main Features】 ■Email - In addition to sending and receiving emails, it offers a wealth of features designed from the perspective of the person in charge. ■Escalation - Requests for investigations or confirmations from secondary responders can be completed with CX+. ■Report - Visualizes incoming calls, the number of cases handled, and the performance of responders. ■Survey - Easily aggregates and analyzes results from surveys. ■BI Report - Enables analysis by combining service KPIs with inquiry data. *For more details, please download the PDF or feel free to contact us.
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Our company provides top-notch customer support services in the smartphone game sector. Our track record of operating long-hit titles (Sengoku Enbu -KIZNA-) is unique to us, and we offer customer experience (CX) proposals tailored to the perspective of game planning and operation companies to continue achieving top sales. Please feel free to contact us if you have any requests.