Support for the digitalization of local governments! Advanced case of relaxation measures for My Number issuance windows by Miyazaki City.
We would like to introduce the case study of the introduction of the 'EPARK ticket machine' at the Miyazaki City service counter. Currently, 'EPARK' ticket machines have been installed at two locations: the My Number Card Promotion Office within the Miyazaki City Hall and the My Number Card Promotion Center inside the complex shopping center, Miyako City. The reasons for adoption include a more accessible price point compared to previously installed equipment, as well as high versatility and a significantly shorter preparation period for implementation compared to other devices aimed at local governments. After issuing tickets, number displays and automated voice announcements are also provided, making it very clear for users when their turn comes. This also alleviates concerns for staff regarding reception duties and the need to call out numbers loudly for infection control measures, resulting in a very high level of satisfaction. [Implementation Status] - My Number Card Promotion Office within Miyazaki City Hall - My Number Card Promotion Center inside the complex shopping center, Miyako City *For more details, please refer to the related links or feel free to contact us.
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【Positive Points】 ■ Before implementation, we were using paper for reception, but we felt challenges regarding infection control measures and operational efficiency. ■ Perhaps because I have already used it at restaurants within the prefecture, I found it to be quite familiar. ■ Users can utilize it smoothly without the staff needing to explain the operation in detail. ■ After issuing a ticket, numbers are displayed on a screen and called out using automated voice. ■ As a user, it is very clear when my turn comes. ■ For staff, it alleviates concerns related to infection control, such as handling reception and calling out numbers loudly. *For more details, please refer to the related links or feel free to contact us.*
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For more details, please refer to the related links or feel free to contact us.
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EPARK Gourmet is engaged in a business that connects dining industry operators, primarily in the restaurant sector, with customers who utilize their services. We aim to turn fleeting moments into joy. While we often share meals with family, friends, and loved ones without a second thought, each of those days is a priceless moment. We believe that if our services can serve as a bridge between food and people, increasing joy and smiles, we can also contribute to revitalizing the dining industry and the economy. To ensure that more people can experience joy and happiness through our services, EPARK Gourmet will continue to grow in the future.