CRM and customer management products that realize the utilization of business data going forward.
"WArm+ (Warm Plus)" is a browser-based CRM solution that works on any device, including PCs, smartphones, and tablets. It supports both business phones and cloud telephony. In addition to standard features such as inbound/outbound calls, call logs, and escalation, we also offer call recording, voice recognition, and FAQs. Furthermore, it is highly regarded as a staple for operating small-scale contact centers at a reasonable cost. 【Features】 - Build a unique customer management system from scratch - Abundant management items - Can be expanded to any number of screens per design - Easy screen design - Printing settings can be created with the same feel as screen design, etc. *For more details, please download the PDF or feel free to contact us.
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basic information
【Other Features】 ■ Customized management screens for users ■ Easy construction of CTI with optional additions ■ Linking multiple history (multi-line) information to basic items ■ Data linkage (relational) functionality ■ Utilization of data - search, extraction, export, import - ■ Output of summary tables *For more details, please download the PDF or feel free to contact us.
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【Usage Scenarios】 ■ Real-time sharing of customer information in a location-free manner ■ Flexibly fits into small-scale contact centers *For more details, please download the PDF or feel free to contact us.
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Company information
Our company is engaged in SI services, software development, outsourcing, web-related businesses, and software product operations. Additionally, we offer a shopping cart service called "Easy My Shop," which allows for the creation of powerful and uniquely designed online stores, as well as a web order system called "Sales48," and a browser-based CRM solution called "WArm+" that works across devices such as PCs, smartphones, and tablets.