Contributing to the world from Vietnam with knowledge and wisdom.
"Summary chao!" is a CRM solution (shin chao! series) that supports the management of inquiries via phone and email at retail stores. From the membership number, it allows access not only to past inquiries but also integrates with core systems, enabling reference to purchase information and point usage history. Additionally, it features a service desk system that condenses years of know-how in call center operations and supports multi-tenancy. 【Benefits of Implementation】 ■ Smoothens call center operations ■ Enhances customer trust ■ Leads to the acquisition of loyal customers and increases sales *For more details, please download the PDF or feel free to contact us.
Inquire About This Product
basic information
**Features** ■ Front Desk System - One-view design that allows you to "understand everything" on a single screen - Condensed know-how from years of call center operations - Equipped with FAQ creation and reference functions - Supports multi-tenant environments - Compatible with multi-channel communication such as phone, email, and fax ■ Database (MYSQL recommended) - Stores various information such as customer information, inquiry information, and purchase information - Supports maintenance and aggregation of member information ■ Core System Integration - File integration possible for customer information and purchase information ■ Existing Email System - Capable of importing and sending *For more details, please download the PDF or feel free to contact us.*
Price range
Delivery Time
Applications/Examples of results
For more details, please download the PDF or feel free to contact us.
catalog（1）
Download All Catalogs
Company information
Our company is the Japanese branch of Luvina Software JSC, which was established in 2008 and is headquartered in Hanoi. Focusing on "cross-cultural communication," one of the key factors for successful offshore development, we aim to be a bridge between our headquarters in Hanoi and our clients, while closely supporting them as an offshore development company in Japan. Please feel free to contact us if you have any requests.